• Resolved joelambord

    (@joelambord)


    WordPress 7 introduced a new admin design. Since the update, the role checkboxes no longer work when editing a user profile. The checkboxes themselves and their values are there, but when you click one to select it, it still appears empty.

    If you look at the page’s HTML, you’ll see that they actually work. It’s just a display issue. However, this problem makes it very difficult to determine which roles the user already have and which roles you are currently trying to assign.

    For now, our workaround is to use Actions via the user table.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Omar ElHawary

    (@omarelhawary)

    Hi @joelambord,

    Thanks for checking the HTML — that’s exactly the right instinct, and it confirms the checkboxes are working correctly underneath. Roles are being saved; it’s just the visual checkmark that’s missing.

    Members doesn’t style those checkboxes itself — it relies on WordPress core’s default admin checkbox styles. When another plugin or theme overrides those styles in the admin, the checkmark can disappear while the checkbox still functions.

    To find the culprit, open a user profile page, right-click one of the role checkboxes, and hit Inspect. Look at the CSS applied to that input element — specifically check if appearance: none is set or if the ::before pseudo-element’s styles are crossed out. Whatever stylesheet is listed next to the overriding rule is your culprit.

    If that doesn’t pinpoint it, the fallback is disabling plugins one at a time and hard-reloading the page (Ctrl+Shift+R) until the checkmarks return.

    Your workaround via the user table Actions menu is fine in the meantime.

    Plugin Author cartpauj

    (@cartpauj)

    Similar to https://ww.wp.xz.cn/support/topic/role-checkboxes-on-user-profile-pages-completely-unresponsive/

    WPEverest plugin turned out to be the culprit in that case.

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.