WordPress won’t install plugins or themes

  • cedred23

    (@cedred23)


    4 years, 5 months ago

    Hello. When I try to install any new themes or any new plugins I receive this error “an unexpected error occurred. Something may be wrong with ww.wp.xz.cn or this server’s configuration. If you continue to have problems, please try the support forums.” I am also trying to finish my woocomerece set up but every time I try to finish and add a payment method it tells me “Sorry, you are not allowed to access this page” nothing I do helps. please let me know what I can do to resolve these issues and start selling Merch on my site

    The page I need help with: [log in to see the link]

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  • Moderator t-p

    (@t-p)

    4 years, 5 months ago

    “an unexpected error occurred. …”

    This typically means WordPress trying to connect to the update server in the background, but couldn’t.

    This could be due to a simple internet connection issue, or may be the server is temporarily offline, etc. This sort of connectivity issue usually resolves itself after a while.

    If not, try contacting your internet/hosting provider.

    Also, review this tutorial: http://www.wpbeginner.com/wp-tutorials/how-to-fix-secure-connection-error-in-wordpress/

    I am also trying to finish my woocomerece set up but every time I try to finish and add a payment method it tells me “Sorry, you are not allowed to access this page”

    This may be related to the above issue.

    If not, I recommend asking at https://ww.wp.xz.cn/support/plugin/woocommerce/ so its developers and support community can help you with this.

Viewing 1 replies (of 1 total)

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