WordPress wont load after upgrade.

  • Resolved ceshelman

    (@ceshelman)


    2 years, 11 months ago

    Just updated to FooGallery 2.2.41 and can not get FooGallery or Foo Image Light box to work. When I activate the plugins I just get the error below. I have tried turning off all other plugins but still get this error when I try to activate FooGallery or Image Lightbox. Have tried removing and reinstalling as well. Running WP 6.2.2 and the latest Hestia theme.

    Any ideas?

    Error message:

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support elviiso

    (@elviiso)

    2 years, 11 months ago

    Hi @ceshelman

    Thanks for getting in touch with us regarding this.

    First, could you kindly clarify if you have been able to check your site admin email inbox for the email with the actual error message? If so, kindly share the error message listed in the email sent to your site admin email inbox. This will assist us to be able to determine what is causing the error.

    If you have not received the email in your site admin email inbox, you can have a look at the WordPress error logs, or ask your hosting provider to assist you identify the error logs, and share the error message in the logs. Thanks in advance for doing so.

    Lastly, as a troubleshooting step, kindly switch the theme you are currently using to one of the WordPress default themes to observe if the error will still occur.

    Kind regards,
    Elvis.

    Thread Starter ceshelman

    (@ceshelman)

    2 years, 11 months ago

    Thanks for pointing out the debug feature. I turned that on and saw PHP errors. Updated PHP on the server and all is good.

    Thanks for the assistance.

Viewing 2 replies - 1 through 2 (of 2 total)

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