In chrome, open view > developer > JavaScript console. See if errors appear when you link the products.
Thread Starter
vsj101
(@vsj101)
Hi It shows like this
load-scripts.php:9 JQMIGRATE: Migrate is installed, version 1.4.0
http://www.youridealsurfaces.com/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 500 (Internal Server Error)
WHAT WILL BE SOLUTION ? When checked with server they told me everything is correct. Now I undertand that its a problem with admin ajax javascript.
Hi vsj101,
Your web server is returning a 500 error for a file that definitely does exist. 500 errors aren’t very descriptive, so you will need to check with your web hosts or look at the server logs to find out why.
Thread Starter
vsj101
(@vsj101)
Ok I will check with the server thenCan somebody help me to check this.. because I have been screwed for past 2 weeks as all were up and completed and only thing required is just configuring variations … or if not fixed it will be a big blow for me…
Thread Starter
vsj101
(@vsj101)
This is what error log returning
[17-Jun-2016 13:55:09 America/Denver] PHP Warning: PHP Startup: magickwand: Unable to initialize module
Module compiled with module API=20100525
PHP compiled with module API=20131226
These options need to match
in Unknown on line 0
[17-Jun-2016 13:55:09 America/Denver] PHP Warning: PHP Startup: mailparse: Unable to initialize module
Module compiled with module API=20100525
PHP compiled with module API=20131226
These options need to match
in Unknown on line 0
[17-Jun-2016 13:55:09 America/Denver] PHP Warning: PHP Startup: OAuth: Unable to initialize module
Module compiled with module API=20100525
PHP compiled with module API=20131226
These options need to match
in Unknown on line 0
[17-Jun-2016 13:55:09 America/Denver] PHP Warning: PHP Startup: oci8: Unable to initialize module
Module compiled with module API=20100525
PHP compiled with module API=20131226
These options need to match
in Unknown on line 0
[17-Jun-2016 13:55:09 America/Denver] PHP Warning: PHP Startup: uploadprogress: Unable to initialize module
Module compiled with module API=20100525
PHP compiled with module API=20131226
These options need to match
in Unknown on line 0
Its displaying the above continously.
Thread Starter
vsj101
(@vsj101)
Another thing I noticed is that When I manually enter the attributes other than pre entering atrributes it worked… But when i set attributes and then tried to create variations it never worked… But the first is not not practical now as Its having 500 values to be entered on each product.
Thread Starter
vsj101
(@vsj101)
Okay, I checked with Specialists and they say it is woo-commerce plugin error, either you need to update or try re-installing plugin or talk to woo-commerce plugin provider.
This is the reply from bluehost specialists 🙁
Please ask them what error caused the 500. Without this information it’s pretty useless and I cannot advise you. Your log had no fatal errors inside.
Thread Starter
vsj101
(@vsj101)
Actually They said atlast that it maybe because of plugin conflict or maybe different php version or even the problem with plugin php files.. And they said that From their end after checking by developers there is no problem with server as its up and running an dthey have upgraded php version also… Mainly they said that it is with woocommerce development issue… Also I have checked activating twenty eleven but result was same. It was also same when used in different server..
As i said the problem persists only when i add attributed terms pre configured in product- attributes. If i give them directly inside each product and execute to create variations its working… So its a problem with preconfigured attributes terms which is around 100 different terms for each attribute.
Hope this helps u
No it doesn’t. Thats nothing specific, the issue is not affecting all stores, and to be honest sounds like passing the buck.
They said it was a WC coding issue; in which case they should be able to tell you the error message being thrown. As stated earlier, 500 errors are generic and usually ‘hide’ the underlying error notice. Thats why logs are needed.
Thread Starter
vsj101
(@vsj101)
Ok I am accepting your comments.. I will chat with them and will know the exact reason and will give this thread as your replies.. so that they ll get me much more clearer response…
Thanks. Once I know I can look at the code itself.
Thread Starter
vsj101
(@vsj101)
These are my questions and their replies..
Q. Please tell me what to reply to woocmmerce development as they are asking for exact cuase of throwing 500 error
A. I understand your concern , I checked the issue with our experts and they suggest you to contact your webdeveloper for this issue and there is no issue from our end . and they suggest update the woocmmerce plugin in to your account and that may be causing the issue
Q. I am the developer and I have never experienced a technical issues like this. So please me exact log file error or cause. Already updated to new version.
A. I have checked the error for your domain it shows : 18-Jun-2016 02:07:22 America/Denver] PHP Warning: PHP Startup: Unable to load dynamic library ‘/usr/php/56/usr/lib64/php/modules/http.so’ -/usr/php/56/usr/lib64/php/modules/http.so: cannot open shared object file: No such file or directory in Unknown on line 0
And I can see that php is already set to the proper version.So there is no issues in the php version and settings , I have checked the error it not shows the specific folder .
Apart from that I have deactivated all plugins and themes and went back to default twenty eleven and still problem persists…
Those are both non-answers. The second one for example is a server error.
I’m not sure what to suggest. In the past, things like this have occurs due to things like modsecurity blocking requests, timeouts, or memory running out etc. But this would be logged.
Tell me more about your variable product. How many attributes are there? 4500 variations is tbh too many to reasonably expect to perform well. Perhaps things like product addons can be used instead.
Thread Starter
vsj101
(@vsj101)
Variations is will four sets
Long side – 60 values
Long side fraction- 10Values
Short side – 100 Values
Short side fraction – 10 Values
All those have different prices.. What will be alternative which i can use if its a memeory issue as you said.
