Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Adam from Trustindex

    (@adam140299)

    Thanks @johnny172!

    Feel free to write us, if you need assistance,
    Adam
    Trustindex

    Topknotch

    (@topknotch)

    So you reply to ‘positive’ reviews but not the support forum with the issues on FREE & PAID accounts syncing to TripAdvisor ? Come on let us know what’s going on!!

    Plugin Support Adam from Trustindex

    (@adam140299)

    Hello @topknotch!

    Sorry for I didn’t reply to your review, I am checking it right now.

    Adam,
    Trustindex

    Plugin Support Adam from Trustindex

    (@adam140299)

    We are working on this plugin to solve these problems, thanks to write us, it will work soon, please give us some patience.

    Thanks in advance, have a great day,
    Adam
    Trustindex

    Topknotch

    (@topknotch)

    From what I can see the plugin has not been working for over 3 weeks and is still not working. Maybe a message on the support forum to tell customers how long it is going to take to be fixed would be appreciated?

    Plugin Support liditrudex

    (@liditrudex)

    Hi!

    Please update to our newest 9th version of the plugin, we have updated it. After that, please check if the problem still persist and if it does, please send us your Troubleshooting tab’s content from your plugin’s setting page. We have more details about your problem, thanks in advance!

    Feel free to write to us, if you have further questions,
    Lídia
    Trustindex

Viewing 6 replies - 1 through 6 (of 6 total)

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