WP admin access unavailable (http 500)

  • Espace66

    (@espace66)


    7 years, 1 month ago

    Today, an external booking form stopped working. Turned out some minified script caused troubles. Since /wp-admin refused to work as well (returns a HTTP 500 internal server error), I manually renamed the Swift Performance Lite plugin to disable it and that worked for the booking form… but I still cannot access WP’s backend.
    Removed all SPL items in .htaccess, to no avail.

    How can I completely remove the plugin, so I can access the WP admin area again?

    Like to hear, thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Fred

    (@fredawd)

    7 years, 1 month ago

    Sorry to hear you experience some trouble, but when Swift is disabled and you cannot access the backend of your WordPress install, it isn`t related to Swift Performance Lite.
    You need to investigate (further) what cause the 500 error.

    • This reply was modified 7 years, 1 month ago by Fred.
    Thread Starter Espace66

    (@espace66)

    7 years, 1 month ago

    Howdy,

    well, that statement isn’t entirely correct, if not completely wrong.

    First of all, I wasn’t able to disable SPL the preferred way (WP plugin dashboard), so my question was about any leftovers that would have to be removed.

    Secondly, I discovered an SPL file in the mu-plugins directory. I gave that file the extension .txt to stop it from loading automatically and voilà: the login was working again.

    I hope you are aware of the mu-plugins directory that is being used by SPL? I’ll further investigate what SPL files or db tables are around and delete them manually.

    Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)

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