wp-admin is inaccessible

zoyaqib
(@zoyaqib)

3 years, 2 months ago
I installed WordPress for a self-hosted website. I built a website which worked fine for a few days. Then I received an email that there has been a fatal error. Since then, I am unable to access the wp-admin page (link provided above). It doesn’t error out but it simply won’t load on my laptop. Interestingly, it loads perfectly fine on my mobile device. I reinstalled WordPress itself but the issue hasn’t gone away. My pHp is v. 7.6.33 so no incompatibility issues should be there either. I’m locked out of my website on laptop. Help!
- This topic was modified 3 years, 2 months ago by zoyaqib.
The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Muhammad Jawad Abbasi
(@jawad1234)

3 years, 2 months ago

Please download old .htaccess file from cpanel file manager of that website then create new .htaccess file and put that code

BEGIN WordPress

RewriteEngine On
RewriteRule .* – [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]

END WordPress

George Appiah
(@gappiah)

3 years, 2 months ago

My pHp is v. 7.6.33 so no incompatibility issues should be there either.

There’s no such PHP version, at least not an official release. But, you’re right: this is not a PHP compatibility issue.

The site is loading with a certificate file for a different domain, and, consequently, loading that other domain’s site and not the site of the domain you provided.

Please fix your SSL certificate first, and report back if you still continue to have the problem.
Thread Starter zoyaqib
(@zoyaqib)

3 years, 2 months ago
Sorry, I meant PHP version 7.4.33.

I cannot see the image/screenshot which you have posted but I will check out the SSL issue. Thanks.
- This reply was modified 3 years, 2 months ago by zoyaqib.
gytisp
(@gytisp)

3 years, 2 months ago

Hello!

Are you sure that the website is made on WordPress? It looks like a custom coded website made in .html, and does have any common wordpress files like even index.php.

https://impatientlearner.com/index.php

Also make sure the domain is pointing to your new servers IP

George Appiah
(@gappiah)

3 years, 2 months ago

Are you sure that the website is made on WordPress? It looks like a custom coded website made in .html, and does have any common wordpress files like even index.php.

See my earlier response.

It’s always a good idea to read other people’s responses before contributing your own.