WP Admin Non-functional

  • bendutter

    (@bendutter)


    8 years, 6 months ago

    Hello. I attempted to log in to my /wp-admin yesterday and again today, and am getting a non-functional representation of the admin dashboard. Rather than the usual interface which allows me to navigate the back-end of my site, I get a string of non-stylized HTML.

    Clicking on any of the links (what would normally be buttons that take you to “Pages” for example) simply redirects me to a “500 Internal Server Error.” However, the actual website is still functional on any browser and device I check it on.

    I currently host through BlueHost, and haven’t made any changes recently other than the removal of a 301 redirect for this site. The site worked immediately after, but I’ve never been able to access the “back-end” through any of the usual means I’m aware of (the BlueHost page, the /wp-admin login, etc).

    After searching through the support forums, I can’t find a similar issue. Any help is appreciated!

    UPDATE
    I see that my entire site is down now. It appears that the functional version was due to cache. I’m reaching out to BH for support, but any help here is still appreciated.

    • This topic was modified 8 years, 6 months ago by bendutter.

    The page I need help with: [log in to see the link]

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  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    8 years, 6 months ago

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://codex.ww.wp.xz.cn/Debugging_in_WordPress

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you cannot access wp-admin, there are other ways to deactivate plugins.

Viewing 1 replies (of 1 total)

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