Try:
– switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.
– resetting the plugins folder by FTP or phpMyAdmin.
Hi Esmi,
Thank you for the feedback. When I tried adding “-old” to the folder name via FTP, then nothing came up when I went to http://www.actfromlove.com and the same happened when I logged into wp-admin through the old theme and then changed the folder name after that. Any other ideas or suggestions would be much appreciated. Thank you.
Sincerely,
Rohit
I should have also said that I was able to log into the wp-admin page about 3-4 months ago when I set up and last updated the blog. It’s just when I tried to log in yesterday and today that the wp-admin page was blank. Again, many thanks for any help.
Sincerely,
Rohit
Try adding -old to wp-content/themes/soulvision
Getting a blank window is often, not always, caused by lack of completion of a piece of PHP code, for example due to a missing file.
With blank windows what I always do first because I use WordPress stand alone under Linux, on my own PC, is to immediately look at the end of the Apache server error log, command : tail /var/log/httpd/error_log
This path holds for a Fedora distro, may otherwise slightly differ, with /var/log a quite standard beginning.
This is by the way not particular to WP but to PHP or other Web softare debugging.
Hi Esmi, I tried doing that before, and just tried it again, but it causes the website itself (www.actfromlove.com) to come up blank. When I FTP in using Filezilla, there are question marks next to the names of the other WP themes. Do you think that has anything to do with it? Thanks again for the help.
Yanqele, I’m not sure how to access the server error log. If I host through 1and1, should I ask them about that? I’m not a coder, so I doubt that I’d be able to fix the code, unless it’s very easy to do. Thanks…
Rohit
Sounds like you deleted the default WordPress theme. Re-upload a fresh, unpacked, copy of the Twenty Eleven folder to wp-content/themes using FTP or whatever file management application your host provides.
http://ww.wp.xz.cn/extend/themes/twentyeleven
I just did that – I uploaded a fresh copy of Twenty Eleven and then added “-old” to the soulvision folder name – but the result was the same with the website (actfromlove.com) coming up blank. Thanks for the feedback…do you think it’d be worth me trying to reupload the soulvision theme?
Rohit
Your site is currently still using the Soul Vision theme.
After it came up blank, I’d just delete the “-old”…I’ll do it again but this time keep the “-old”. If you go to it now, it’s blank…
This is what the file name looks like now: /wp-content/themes/soulvision-old
Is that what you meant for it to be? Thanks.
Rohit
Now check your site’s error logs.
How do I check my error logs? When I FTPed in just now, there was a folder named “logs” but the folders within it were labelled starting with “access”, “ftp”, “traffic”, and “info”. Should there be one for errors? Or should I be looking elsewhere for the error log? Thank you for the feedback.
Sincerely,
Rohit
Try asking your hosts for access to your error logs.
Hey, I called 1and1 and they were able to take care of things! Thanks for all of your help though. They had said something about some code in wp-config that was causing the issue. I wish you well.
Sincerely,
Rohit
