WP-Admin Pages no menu

  • SwiftERM

    (@swifterm1)


    6 years ago

    I appear to have lost the navigation and control within WP for this site and subseuqently my development of any and all pages.

    It opens as normal with all the menus visible – blue edges etc, but when I click on any page / post, the screen changes to a near all over white background with little or no navigation. It only gives me to option to use the Divi builder, which doesn’t allow me to change header images etc

    I would expect to see the blue and green boxes in default, but they’re not there.
    I fear I have clicked on something by mistake. Can someone explain what I’ve done wrong? thanks

    The page I need help with: [log in to see the link]

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  • Moderator t-p

    (@t-p)

    6 years ago

    This may be a plugin or theme conflict. Please attempt:

    – If you have access to your Dashboard’s Plugins page, try deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    If you don’t have access to your Dashboard’s Plugins page, try manually resetting your plugins (no Dashboard access required). Here is another tutorial: http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/ . If that resolves the issue, reactivate each one individually until you find the cause. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
    – switching to the unedited default Theme (Twenty Twenty, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    If you don’t have access to your Dashboard’s Appearance page, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. Alternately, you can remove other themes except the default theme (Twenty Twenty, etc.). That will force your site to use it.

Viewing 1 replies (of 1 total)

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