• Resolved joshuancsu

    (@joshuancsu)


    I’m having a wicked time with this issue. I try to login and I just keep getting put in a loop. I have just updated to v3.8 from v3.7. I did also update 1 plugin (more details below).

    Yes, I’ve searched the forums
    I AM using the right login/password
    This is a stand-alone install. Not Multi-site.
    I have the recommended .htaccess
    I am not using Dreamhost
    Yes, I’ve reset my browser and deleted the cache and cookies. I’ve actually tried 2 different computers and multiple browsers including IE7, IE8, IE9, Firefox 26, and Chrome (something).
    Yes, I’ve renamed my plugins folder to plugins.old.
    – I’ve tried the whole folder as well as each plugin individually
    Yes, I’ve tried to rename all of my themes except for twentyfourteen
    – This totally broke the site for me, so I had to revert to using my normal theme.
    I’ve reviewed http://codex.ww.wp.xz.cn/Login_Trouble and not had any luck
    I’ve reset my salt keys… still can’t login
    Tried downloading the v3.8.zip from ww.wp.xz.cn and uploading the core files again – no effect

    The website is working, meaning that pages are served and I’m not getting an error message. After I updated the

    http://webstrong.biz/wp-admin/ just keeps looping to http://webstrong.biz/wp-login.php

    Any help that you can give would be great!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Use your FTP or host provided method to:

    1. Perform a proper manual update (if you are sure this was done, skip).
    2. Rename the whole plugins folder to old-plugins.
    3. Rename all theme folders to old-theme_folder_name.
    3a: Upload a default unedited theme.
    4. Ensure your host is not caching your site.
    5. Ensure a CDN was not specified and still active.
    6. Clear (not refresh a page, clear you local browser cache). browser cache.
    7. Login. Not still:
    7a: Perform a proper manual update.
    8. Report back.

    Thread Starter joshuancsu

    (@joshuancsu)

    Thanks for the response. I performed all of the steps you mentioned. Earlier today I got a response back from my host and they had been doing #4 (host caching). I’m not sure why they would do this, as this is a premium service from them (for use on high volume sites, for which I am not). After the cool-down for caching was reached, my sites started returning to normal function.

    Thanks again for adding #4 to the list of things to check. Yours is the only list that I saw in searches that mentioned it. Consider this one solved.

Viewing 2 replies - 1 through 2 (of 2 total)

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