Plugin Support
Nik
(@nikitaanisimov)
Hello @tomperys,
Nik from 10Web.io here, thanks so much for reaching out!
Could you please let me know which version of our plugin you currently have installed on your website? Version 1.8.35 is fully compatible with PHP 8.1 and above, and has been thoroughly tested on all versions up to 8.4.
The fatal error you’re seeing (create_function) impliest there might be an older gallery build (or duplicate copy) is being loaded—create_function was removed in PHP 8.
Could you please check this and keep me posted?
Thanks, WP shows strange version 91.3.4 next to the Photo Gallery plugin and also it doesnt show any updates available for this plugin at this time so I guess and hope I have the latest version, but I have no idea why its showing such strange version number
Plugin Support
Nik
(@nikitaanisimov)
Hi @tomperys
Are you sure it is our Photo Gallery plugin that is installed on the site? The latest version is
1.8.35, if you have doubts, you can re-download the plugin right from https://ww.wp.xz.cn/plugins/photo-gallery/
Please keep me posted!
Yes it is I tried to insert the screenshot here but I guess its not possible, but its the “Photo Gallery” plugin and if I click on the “Show details” it leads to “Photo Gallery by 10Web” where I can see that the plugin latest version is 1.8.35 but wordpress shows 91.3.4
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This reply was modified 8 months ago by
Tomperys.
Ok seems I probably had the original version (from WebDorado) and that was the cause of the strange version (the original versioning) and the fact the pluging wasnt able to update at its own to the “new” 10web versions…..
Now it works with the new PHP versions, BUT … I have another issue unfortunately, Iam using fancybox (it suits me better I have have some custom css changes to it) for opening all images in WP. There was no problem in the original Photo Gallery plugin to deactivate its lightbox becuase Iam using the fancybox. But here even If i changed the settings “Image click action” to do nothing, it stills open the images in the lightbox which overrides the fancybox (so they actuly open both but the photo gallery ligbox is on TOP of the fancybox). how can I solve this ???? Why the “do nothing” settings doesnt work at all ????
Same if i choose “Enable filmstrip” no and save the optins the filmstrip is still there also, seems like the settings doesnt work 🙁
Please is there any way to deactivate the Photo G allery Lightbox completly? I dont want to use it….. I want to use the Fancybox. If this will not be the option I will cancel my subscription and find another Photo Gallery…..
Plugin Support
Nik
(@nikitaanisimov)
Hello @tomperys
Here’s how you can disable the lightbox entirely by switching this option to “do nothing”: https://gyazo.com/c1d49503c194e6069c8c6f9a29be9785
Let me know how it goes
I did that as I wrote before, but it doesn’t do anything, for some reason the setting doesn’t work, even if I turn off the filmstrip it still shows. I tried uninstalling and reinstalling the entire plugin and that doesn’t help either. I don’t currently use any caching plugin. I have no idea why but the setting just doesn’t work at all, if you want I can give you access to the WP so you can try it yourself, for example on any article and gallery in it.
Update: I found out why the global settings have no effect – each gallery in the articles has its own settings that override the global one. The bad news is that if I set “Do nothing”, the photos won’t open at all because the way the gallery is rendered has apparently changed from the old version and instead of < a class="bwg-a bwg_lightbox fancyboxforwp" data-image-id="11696" href="wp-content/uploads/photo-gallery/2025/2025_07_02-06_luhacovice-vsetin/P7023349.jpg" data-elementor-open-lightbox="no" data-fancybox="gallery" > it will do just < a class="bwg-a " data-elementor-open-lightbox="no" > and therefore without a href link.
If I choose the last third option “Redirect to URL”, the a tag is exactly the same as with “Do nothing” and still does not have an href and therefore is unopenable for fanxcybox.
Plugin Support
Nik
(@nikitaanisimov)
Hi @tomperys,
Apologies if there was a misunderstanding, in the previous message you mentioned “Enable filmstrip” setting, not the “Image Click Action” setting for Lightbox, hence I felt the need to provide the steps for this setting too.
As for the main issue, I’m afraid we currently don’t support third-party plugin integrations—particularly those that serve similar functions to our built-in gallery features, such as Fancybox. Because of this, we’re unable to offer further troubleshooting for compatibility.
If you find that this plugin better meets your needs, we recommend switching to it entirely for a smoother experience.
It’s unfortunate that you’re forcing your lightbox as a fixed component. The original plugin (before 10web took it over) allowed this. Well, I did cancel my subscription and I will find another photo gallery plugin. Its sad you don’t even care about paying customers…. your bad luck….
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This reply was modified 8 months ago by Tomperys.
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This reply was modified 8 months ago by Tomperys.
