wp better emails templating issue

  • Resolved gioni

    (@gioni)


    8 years, 5 months ago

    Hi!

    I’m unable to get wp better emails plugin template work with Awesome Support. I get raw emails generated by Awesome Support without any styling. The rest of emails from the website are formatted fine.

    This is unchecked:

    Outgoing notifications are styled with a built-in template. If you are using an e-mail templating plugin you should deactivate this option.

Viewing 1 replies (of 1 total)
  • Plugin Author awesomesupport

    (@awesomesupport)

    8 years, 5 months ago

    Hi:

    There’s probably in-compatibilty between the plugins. Have you turned on the WordPress debug flags and see if the error.log file show any errors in there that might provide a clue as to what’s going on?

    Internally we’ve used a plugin called simply EMAIL TEMPLATES that has worked in the past (though we haven’t tested that recently.) It’s worth a try to see if that’ll work for you.

    Thanks.

Viewing 1 replies (of 1 total)

The topic ‘wp better emails templating issue’ is closed to new replies.