WP Code Pro Stops Media Library from working

  • Resolved SmileWP

    (@anotheropus)


    1 year, 3 months ago

    Media Library will not load. Cannot add new images. Deactivate WP Code Pro and the Media Library works again.

    Why am I posting here? Why didn’t I ask for support from WP Code Pro Support?

    I did login to WP Code Pro Support and submit a form. I have not heard back from them. Our site is a large, national business site with a team that makes constant daily updates, edits, changes. We cannot sit and wait until it’s convenient for a paid premium Pro plugin to get around to us.

Viewing 1 replies (of 1 total)
  • Plugin Author Mircea Sandu

    (@gripgrip)

    1 year, 3 months ago

    Hi @anotheropus,

    I’m sorry about this situation.

    We replied to your request, but the email used in the support form rejected our email.

    These support forums are just for the free version of the plugin according to the rules of the ww.wp.xz.cn repository so we can’t provide assistance here for your issue. We’ll try emailing you again – please try submitting the support form again.

Viewing 1 replies (of 1 total)

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