I’ve experienced the same thing yesterday, after updating some plugins. Switching from Memcached to Redis solved the problem for now. The server is Litespeed.
Thread Starter
koandj
(@koandj)
Good point @hugodebe: I’m on Litespeed too.
I deactivated the plugin for now, let’s hope a fix won’t take too long.
Thread Starter
koandj
(@koandj)
I’d say the lack of replies for such a critical issue that wipes your WordPress config file is not exactly reassuring… At least acknowledge the problem.
Plugin Support
Kush
(@kushnamdev)
Hi @koandj,
We haven’t received similar reports from other users regarding this issue. To help us investigate further, could you please provide the following details:
• The version of the plugin you’re currently using
• Any relevant error logs from your site (you can share them via Pastebin or a similar tool)
Once we have this information, we’ll look into it on our end.
Best regards,
Thread Starter
koandj
(@koandj)
Hi @kushnamdev
There is one other person who replied right after I first posted. It’s happened at the same time to both of us, so something must have happened.
The version is 5.0.9
Where should I be looking for the error log you need? Obviously, I cannot screenshot wp-config.php now because I restored a functioning backup. And your plugin is deactivated so if there was a log there, I can’t access it because reactivating may cause the issue again. Where should I be looking?
Thread Starter
koandj
(@koandj)
Somehow this got marked “resolved”, it isn’t yet.
Plugin Support
Kush
(@kushnamdev)
You can download the logs from here – https://vertis.d.pr/i/9alToe or you can share a PHP log from your hosting provider. If you are not sure how to obtain it, you can ask your hosting provider as well.
Thread Starter
koandj
(@koandj)
I couldn’t risk blowing up the site again during this period so I only re-enabled your plugin now. I’ll monitor the situation and let you know
Thread Starter
koandj
(@koandj)
Being monitoring for the past 4 days and it has not happened again to the same extent, there are only 2 lines of “// Added by WP Cloudflare Super Page Cache” but it has not wiped wp_config.php so far as it did when I opened the ticket
Plugin Support
Kush
(@kushnamdev)
Hi @koandj,
Thank you for sharing the update. We’re truly sorry for any inconvenience caused previously—we’re not entirely sure what happened last time, but we appreciate your patience.
If you encounter this issue again, please don’t hesitate to reach out so we can investigate it thoroughly. In the meantime, we’re actively monitoring the forum to see if any other users report similar behavior.
Best regards,
