wp-content/.htaccess false document-root

  • Resolved meinService

    (@meinservice)


    1 month, 3 weeks ago

    The plugin automatically generates RewriteRules in /wp-content/.htaccess with a leading slash in the ‘src’ parameter (src=/$1.$2). This causes a 404/image generation error on servers where the document root is structured differently. It also lacks an option to prevent the plugin from overwriting manual .htaccess fixes.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Adam Salah

    (@adam1318)

    1 month, 3 weeks ago

    Hi @meinservice

    Thank you for reaching out.

    Could you please confirm if you are using the free version or the Pro version of the plugin?

    If you are using the Pro version, support is handled directly through our official website in accordance with WordPress guidelines.
    Kindly navigate to our site and open a support ticket there, and our team will assist you with this issue.

    Looking forward to your confirmation.

    Regards

    Adam

    Thread Starter meinService

    (@meinservice)

    1 month, 3 weeks ago

    Is this htaccess – file support only premium feature? I’ve been using pro version!

    • This reply was modified 1 month, 3 weeks ago by meinService.
Viewing 2 replies - 1 through 2 (of 2 total)

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