WP Database Error: Duplicate Entry. Cannot disable Analytics

  • Resolved Francesco d’Elia

    (@newmediologo)


    8 months, 2 weeks ago

    Hi.. Issue as object, Cannot disable Embedpress Analytics, button always returns ON.. No caching plugin PHP 8.3.26, exactly same issue of this post: https://ww.wp.xz.cn/support/topic/wp-database-error-duplicate-entry/

    Please fix.. Thanks

    [22-Sep-2025 16:22:21 UTC] WordPress database error Duplicate entry '0-687ebeb0' for key 'wp_embedpress_analytics_browser_info.unique_user_fingerprint' for query INSERT INTO wp_embedpress_analytics_browser_info (user_id, session_id, browser_fingerprint, browser_name, browser_version, operating_system, device_type, screen_resolution, language, timezone, country, city, user_agent, created_at) VALUES (0, 'ep-user-1758499200053-ywpcnh0nhj', '687ebeb0', 'Chrome', '139.0.7258.127', 'Android', 'mobile', '412x732', 'en-US', 'America/Los_Angeles', NULL, NULL, 'Mozilla/5.0 (Linux; Android 6.0.1; Nexus 5X Build/MMB29P) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/139.0.7258.127 Mobile Safari/537.36 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)', '2025-09-22 17:22:21') made by require('wp-blog-header.php'), wp, WP->main, WP->parse_request, do_action_ref_array('parse_request'), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, EmbedPress\Includes\Classes\Analytics\REST_API->store_browser_info
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    8 months, 2 weeks ago

    Hi @newmediologo

    Thank you for sharing the details. We have already fixed this issue in our dev version of the plugin. I am sharing with you the dev version of the plugin.

    Here is the dev version: https://d.pr/f/LQwRul

    You can check out this reference video on how to upload the dev version and replace it with the previous one: https://d.pr/XpCgsS

    Please use it and test it on your site and let me know how it goes.

    Thank you.

    Thread Starter Francesco d’Elia

    (@newmediologo)

    8 months, 2 weeks ago

    Hi.. I already have the version 4.4.1 this is a different version..?

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    8 months, 2 weeks ago

    Hi @newmediologo

    Yes, this is a different version. Our dev team fixed the issue on this dev version. Please follow the instructions and download the dev version, install it on your website, and let me know if you face any other errors.

    Thank you.

    Thread Starter Francesco d’Elia

    (@newmediologo)

    8 months, 2 weeks ago

    Thanks.. Downloaded and installed on two sites, the issue disappeared, can disable Analytics and no more php-error.log file generated

    Wait for the next update

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    8 months, 1 week ago

    Hi @newmediologo

    I wanted to follow up regarding the Database errors. The fix has been released on the latest version of the EmbedPress plugin.
    Please update your plugin to the latest version and let me know if you face any issues.

    By the way – if it’s not too much to ask, if you like our plugin and support, can I ask you a favor and shoot us a review?🙏 This would definitely help us grow as well.😇

    You can do it from here: https://ww.wp.xz.cn/plugins/embedpress/#reviews

    Thank you

    Thread Starter Francesco d’Elia

    (@newmediologo)

    8 months, 1 week ago

    Hi.. Already updated on two sites with no more errors.. In one of the sites the server generate a php-error.log file in case of errors..

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘WP Database Error: Duplicate Entry. Cannot disable Analytics’ is closed to new replies.