WP File Manager Problem | ww.wp.xz.cn

Resolved rickgravelin
(@rickgravelin)

4 years, 3 months ago

When I do a site backup, I usually check the data base and all other stuf to the right. I Start the backup and it runs forever, never indicating it is finished until I back-arrow to last screen. reenter, look at the log and it says the backup completed normally about the same as I got the Data base backup was complete.

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

file manager support
(@filemanagersupport)

4 years, 3 months ago

Hey @rickgravelin

Apologies for the inconvenience.

Please send us a support ticket with the screenshots by using this link https://filemanagerpro.io/contact by attaching the screenshot.

We will be able to better assist you with your issue by setting up a call.

Rgds,`

file manager support
(@filemanagersupport)

4 years, 3 months ago

Hey @rickgravelin

Thanks for being patient.

Please share the logs for the backup you created. You can find logs in WP File Manager > Backup/Restore and click on the view log button of the last backup you created and have the issue.

Regards,

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WP File Manager Problem’ is closed to new replies.

2 replies
2 participants
Last reply from: file manager support
Last activity: 4 years, 3 months ago
Status: resolved