Wp forms causing site to not work

  • Resolved rd825

    (@rd825)


    5 years, 6 months ago

    Hi there,

    We’ve been using wpforms for a few months and its been fine. Our site wasn’t able to load for the last few hours though. I contacted the hosting company who sais it’s a problem with wpforms. I’ve disabled the plugin, and the site is working again now… Is there a way to fix this issue? Thanks…

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  • Jade

    (@jadeam)

    5 years, 6 months ago

    Hi @rd825,

    Our apologies for the trouble.

    Can you please try to post the error logs of your site here? That way, we’ll be able to what is causing your site to crash. In case you are unsure where to get the error logs, kindly get in touch with your hosting company.

    Thank you.

    Jade

    (@jadeam)

    5 years, 6 months ago

    Hi @rd825,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation (please just see my post above).

Viewing 2 replies - 1 through 2 (of 2 total)

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