Not finding the reviews
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Hi, i’ve installed the widget. It find my company but it doesn’t find the reviews. The problem is that i have 66 reviews so i don’t understand the issue.
Thank you for the help
Nicolas
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This topic was modified 2 years, 2 months ago by
colasni.
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This topic was modified 2 years, 2 months ago by
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I forgot to copy that :
URL: https://lagencedubois.fr
MySQL Version: 10.6.17
WP Table Prefix: wp_vifke_
WP Version: 6.4.3
Server Name: lagencedubois.fr
Cookie Domain: lagencedubois.fr
CURL Library Present: Yes
CSS path: /home/fohu8384/public_html/wp-content/uploads/trustindex-google-widget.css
PHP Info:
Version: 8.1.27
Memory Usage: 33.21MB
Memory Limit: 512M
Max Upload Size: 512M
Max Post Size: 512M
Allow URL fopen: On
Allow URL Include: Off
Display Errors: Off
Max Script Execution Time: 360 seconds
WP_HTTP_BLOCK_EXTERNAL: not defined
WP_ACCESSIBLE_HOSTS: not defined
Plugin: Widgets pour les avis Google
Plugin Version: 11.7
Options:
active: 1
version: 11.7
page-details: Array
(
[id] => ChIJ__9jHK3RD0gRlbVtGhGieMY
[name] => “L’AGENCE DU BOIS”
[avatar_url] => https://geo0.ggpht.com/cbk?cb_client=maps_sv.tactile&output=thumbnail&thumb=2&panoid=S6KMalKK6Lc7W6oc2X-6yA&w=900&h=900&yaw=184&pitch=0&thumbfov=75&ll=47.934142,-2.588732
[write_review_url] => https://www.google.com/maps/place//data=!4m3!3m2!1s0x480fd1ad1c63ffff:0xc678a2111a6db595!12e1
[address] => 4 La ville Daniel, 56120 Guégon, France
[rating_number] => 0
[rating_score] => 0
)subscription-id: proxy-check: style-id: review-content: filter: scss-set: lang: fr no-rating-text: dateformat: rate-us-feedback: verified-icon: enable-animation: show-arrows: content-saved-to: show-reviewers-photo: download-timestamp: 2024-03-29 16:24:10 widget-setted-up: disable-font: show-logos: show-stars: load-css-inline: align: review-text-mode: amp-hidden-notification: review-download-token: a1d1bb7b26 review-download-inprogress: review-download-request-id: 428986433232g718 review-download-modal: 0 review-download-is-connecting: review-manual-download: reply-generated: footer-filter-text: show-header-button: reviews-load-more: activation-redirect: notifications: Array ( [not-using-no-connection] => Array ( [timestamp] => 1710951820 [active] => [do-check] => ) [rate-us] => Array ( [active] => 1 [timestamp] => 1710951820 ) [not-using-no-widget] => Array ( [active] => 1 [timestamp] => 1710872650 ) )Reviews: Array
(
)CSS:
Active Theme: Divi 4.24.2
Plugins:
Custom Classes (1.0.0 – active)
DiviFlash (1.4.0 – active)
Duplicate Page (4.5.3 – active)
Duplicator Pro (4.5.16.3 – active)
Favicon by RealFaviconGenerator (1.3.30 – active)
LiteSpeed Cache (6.1 – active)
MainWP Child (5.0 – active)
MainWP Child Reports (2.2 – active)
Rank Math SEO (1.0.214 – active)
Rank Math SEO PRO (3.0.57 – active)
SecuPress Pro — WordPress Security (2.2.5.1 – active)
UpdraftPlus – Backup/Restore (2.24.1.26 – active)
Widgets for Google Reviews (11.7 – active)
WP Mail SMTP Pro (4.0.2 – active)Hi @colasni !
Could you send us a screenshot of what you see when you connect the URL?
Feel free to write us, if you need further assistance,
Trustindex
Hi Lidia
There is only a message on the second step (Select layout) : “There are no reviews on your Google platform”.
Hi @colasni !
You connected this URL: https://www.google.com/maps/place/L’AGENCE+DU+BOIS/@47.9339956,-2.5887492,16z/data=!4m6!3m5!1s0x480fd1ad1c63ffff:0xc678a2111a6db595!8m2!3d47.9339956!4d-2.5887492!16s%2Fg%2F11vqn4w05v?entry=ttu
There are no reviews on this google account.
Could you try connecting a link with reviews?
Feel free to write us, if you need further assistance,
Trustindex
Hi Lidia,
Thank you for your message. So i don’t understand why it takes this account. On my side, there’s only one account. I don’t understand where google found this one.
I’m going to search the issue.
Hi @colasni !
Is this your business?
If so please connect this URL in the plugin.
Feel free to write us, if you need further assistance,
Trustindex
Hi Lidia,
Yes this is the good one. It works ! Thank you very much !
No problem, let us know if you have further questions!
The topic ‘Not finding the reviews’ is closed to new replies.