wp mail smtp error

Resolved

(@fmdonini)

SMTP Error: Could not connect to SMTP host. Failed to connect to server

Mailer: Outro SMTP
SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server Additional SMTP info: php_network_getaddresses: getaddrinfo for email-ssl.com.br failed: Temporary failure in name resolution
Resultados da depuração:
Connection: opening to ssl://email-ssl.com.br:465, timeout=300, options=array()
Connection failed. Error #2: stream_socket_client(): php_network_getaddresses: getaddrinfo for email-ssl.com.br failed: Temporary failure in name resolution [/home/609851.cloudwaysapps.com/jvcfgtvddr/public_html/wp-includes/PHPMailer/SMTP.php line 397]
Connection failed. Error #2: stream_socket_client(): Unable to connect to ssl://email-ssl.com.br:465 (php_network_getaddresses: getaddrinfo for email-ssl.com.br failed: Temporary failure in name resolution) [/home/609851.cloudwaysapps.com/jvcfgtvddr/public_html/wp-includes/PHPMailer/SMTP.php line 397]
SMTP ERROR: Failed to connect to server: php_network_getaddresses: getaddrinfo for email-ssl.com.br failed: Temporary failure in name resolution (0)
SMTP Error: Could not connect to SMTP host. Failed to connect to server




WP Mail Logging
/home/609851.cloudwaysapps.com/jvcfgtvddr/public_html/wp-content/plugins/wp-mail-logging/src/WPML_Email_Dispatcher.php (linha: 16)

Rastreamento:
[0] wp_mail chamado em [/home/609851.cloudwaysapps.com/jvcfgtvddr/public_html/wp-content/plugins/wp-mail-logging/src/WPML_Email_Dispatcher.php:16]
[1] No3x\WPML\WPML_Email_Dispatcher->dispatch chamado em [/home/609851.cloudwaysapps.com/jvcfgtvddr/public_html/wp-content/plugins/wp-mail-logging/src/WPML_Email_Resender.php:50]
[2] No3x\WPML\WPML_Email_Resender->resendMail chamado em [/home/609851.cloudwaysapps.com/jvcfgtvddr/public_html/wp-content/plugins/wp-mail-logging/src/WPML_Email_Log_List.php:814]
[3] No3x\WPML\WPML_Email_Log_List->resend_email chamado em [/home/609851.cloudwaysapps.com/jvcfgtvddr/public_html/wp-content/plugins/wp-mail-logging/src/WPML_Email_Log_List.php:615]
[4] No3x\WPML\WPML_Email_Log_List->perform_action chamado em [/home/609851.cloudwaysapps.com/jvcfgtvddr/public_html/wp-content/plugins/wp-mail-logging/src/WPML_Email_Log_List.php:578]
[5] No3x\WPML\WPML_Email_Log_List->process_single_log_action chamado em [/home/609851.cloudwaysapps.com/jvcfgtvddr/public_html/wp-content/plugins/wp-mail-logging/src/WPML_Email_Log_List.php:156]
[6] No3x\WPML\WPML_Email_Log_List->process_action chamado em [/home/609851.cloudwaysapps.com/jvcfgtvddr/public_html/wp-content/plugins/wp-mail-logging/src/WPML_Email_Log_List.php:123]
[7] No3x\WPML\WPML_Email_Log_List->process chamado em [/home/609851.cloudwaysapps.com/jvcfgtvddr/public_html/wp-includes/class-wp-hook.php:324]
[8] WP_Hook->apply_filters chamado em [/home/609851.cloudwaysapps.com/jvcfgtvddr/public_html/wp-includes/class-wp-hook.php:348]
[9] WP_Hook->do_action chamado em [/home/609851.cloudwaysapps.com/jvcfgtvddr/public_html/wp-includes/plugin.php:517]
[10] do_action chamado em [/home/609851.cloudwaysapps.com/jvcfgtvddr/public_html/wp-admin/includes/class-wp-screen.php:424]
[11] WP_Screen->set_current_screen chamado em [/home/609851.cloudwaysapps.com/jvcfgtvddr/public_html/wp-admin/includes/screen.php:243]
[12] set_current_screen chamado em [/home/609851.cloudwaysapps.com/jvcfgtvddr/public_html/wp-admin/admin.php:212]

Viewing 1 replies (of 1 total)

Nukak Asanansi
(@nasanansi)

2 years, 3 months ago

Hi @fmdonini,

Thanks for reaching out.

This error usually occurs when using the Other SMTP mailer. It indicates that your mail server is refusing the SMTP connection.

To fix this, you’ll need to contact your hosting provider with the error report. They should be able to advise on why the connection is being refused and hopefully resolve it.

Please let them know that you are trying to connect to their SMTP settings following the guide here:

https://wpmailsmtp.com/docs/how-to-set-up-the-other-smtp-mailer-in-wp-mail-smtp/

I hope this helps. Thanks 🙂

Viewing 1 replies (of 1 total)

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