WP Menus not working

Viewing 3 replies - 1 through 3 (of 3 total)
  • Zee

    (@doublezed2)

    1 year, 4 months ago

    Hello rferguson10,

    Thank you for contacting WooCommerce support.

    I understand you are facing a problem at Dashboard -> Menu page.

    I checked on my test site and I cannot reproduce this error.
    This suggests this is something specific to your site configuration.

    To investigate this further, please share your site’s System Status Report with me.
    You can paste it into https://pastebin.com and share the link here.

    Lastly, check if there are any error logs under WooCommerce > System Status > Logs.
    If you find anything, share it with me.

    Once I have more information, I will be in a better position to assist you further.

    Best regards.

    Thread Starter rferguson10

    (@rferguson10)

    1 year, 4 months ago

    I only see this error:

    https://ibb.co/55k7mP3

    <br>### WordPress Environment ###<br><br>WordPress address (URL): https://pao.ca/wp<br>Site address (URL): https://pao.ca<br>WC Version: 9.6.0<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ✔ 3.9.0<br>Log Directory Writable: ✔<br>WP Version: 6.7.1<br>WP Multisite: –<br>WP Memory Limit: 2 GB<br>WP Debug Mode: –<br>WP Cron: –<br>Language: en_US<br>External object cache: –<br><br>### Server Environment ###<br><br>Server Info: Apache/2.4.62 (Debian)<br>PHP Version: 8.2.27<br>PHP Post Max Size: 100 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 10000<br>cURL Version: 7.74.0<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.6.20-MariaDB-deb11-log<br>Max Upload Size: 100 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔<br><br>### Database ###<br><br>WC Database Version: 9.6.0<br>WC Database Prefix: wp_<br>Total Database Size: 667.11MB<br>Database Data Size: 612.40MB<br>Database Index Size: 54.71MB<br>wp_woocommerce_sessions: Data: 1.33MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 0.30MB + Index: 0.33MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_actions: Data: 41.11MB + Index: 22.20MB + Engine InnoDB<br>wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_logs: Data: 18.06MB + Index: 15.03MB + Engine InnoDB<br>wp_automatewoo_abandoned_carts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_automatewoo_customers: Data: 0.06MB + Index: 0.13MB + Engine InnoDB<br>wp_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_automatewoo_guests: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_automatewoo_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_automatewoo_log_meta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB<br>wp_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_comments: Data: 0.25MB + Index: 0.30MB + Engine InnoDB<br>wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_gf_entry_meta: Data: 0.06MB + Index: 0.08MB + Engine InnoDB<br>wp_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_gf_form_meta: Data: 0.22MB + Index: 0.00MB + Engine InnoDB<br>wp_gf_form_revisions: Data: 0.08MB + Index: 0.03MB + Engine InnoDB<br>wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_gravitysmtp_debug_log: Data: 0.14MB + Index: 0.00MB + Engine InnoDB<br>wp_gravitysmtp_events: Data: 509.52MB + Index: 0.00MB + Engine InnoDB<br>wp_gravitysmtp_event_logs: Data: 0.25MB + Index: 0.00MB + Engine InnoDB<br>wp_gravitysmtp_event_tracking: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_gravitysmtp_suppressed_emails: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_icl_background_task: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_icl_languages_translations: Data: 0.19MB + Index: 0.09MB + Engine InnoDB<br>wp_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_icl_mo_files_domains: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_icl_strings: Data: 1.52MB + Index: 0.75MB + Engine InnoDB<br>wp_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_icl_string_packages: Data: 0.05MB + Index: 0.00MB + Engine InnoDB<br>wp_icl_string_pages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_icl_string_positions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_icl_string_translations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_icl_string_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_icl_translate: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_icl_translate_job: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_icl_translations: Data: 0.11MB + Index: 0.27MB + Engine InnoDB<br>wp_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_icl_translation_status: Data: 0.08MB + Index: 0.02MB + Engine InnoDB<br>wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_action_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_field_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_upgrades: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_options: Data: 8.47MB + Index: 0.19MB + Engine InnoDB<br>wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_pmxi_hash: Data: 0.09MB + Index: 0.00MB + Engine InnoDB<br>wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_pmxi_images: Data: 0.17MB + Index: 0.00MB + Engine InnoDB<br>wp_pmxi_imports: Data: 0.17MB + Index: 0.00MB + Engine InnoDB<br>wp_pmxi_posts: Data: 0.22MB + Index: 0.00MB + Engine InnoDB<br>wp_pmxi_templates: Data: 0.08MB + Index: 0.00MB + Engine InnoDB<br>wp_postmeta: Data: 11.52MB + Index: 9.03MB + Engine InnoDB<br>wp_posts: Data: 10.50MB + Index: 0.88MB + Engine InnoDB<br>wp_redirection_404: Data: 1.52MB + Index: 0.33MB + Engine InnoDB<br>wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wp_redirection_logs: Data: 0.05MB + Index: 0.05MB + Engine InnoDB<br>wp_tec_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_tec_occurrences: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_tec_posts_and_ticket_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_tec_series_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_tec_slr_layouts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_tec_slr_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_tec_slr_seat_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_tec_slr_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_tec_ticket_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wp_term_relationships: Data: 0.17MB + Index: 0.16MB + Engine InnoDB<br>wp_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wp_usermeta: Data: 1.50MB + Index: 1.97MB + Engine InnoDB<br>wp_users: Data: 0.13MB + Index: 0.17MB + Engine InnoDB<br>wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_product_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_order_tax_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wpmailsmtp_debug_events: Data: 0.05MB + Index: 0.00MB + Engine InnoDB<br>wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wppcp_group_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wppcp_private_page: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_yoast_indexable: Data: 0.41MB + Index: 0.30MB + Engine InnoDB<br>wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB<br>wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_yoast_seo_links: Data: 1.52MB + Index: 0.23MB + Engine InnoDB<br>wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br><br>### Post Type Counts ###<br><br>acf-field: 296<br>acf-field-group: 37<br>acf-post-type: 3<br>acf-taxonomy: 11<br>attachment: 1720<br>aw_workflow: 1<br>collective-agreement: 99<br>customize_changeset: 1<br>honour-roll: 262<br>listing: 14<br>my-account: 31<br>nav_menu_item: 60<br>news: 36<br>nominees: 3<br>nominees-winners: 873<br>page: 61<br>post: 4<br>product: 45<br>resources: 32<br>revision: 113<br>shop_coupon: 7<br>shop_order: 283<br>tec_session: 78<br>tec_speaker: 34<br>ticket-meta-fieldset: 1<br>tribe_event_series: 1<br>tribe_events: 13<br>tribe_organizer: 8<br>tribe_rsvp_tickets: 3<br>tribe_venue: 15<br>tribe_wooticket: 656<br>wicket_mship_config: 2<br>winner: 1<br>wp_block: 18<br>wp_global_styles: 2<br><br>### Security ###<br><br>Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔<br><br>### Active Plugins (29) ###<br><br>Advanced Custom Fields PRO: by WP Engine – 6.3.11<br>AutomateWoo: by WooCommerce – 6.1.5<br>Block Visibility: by Nick Diego – 3.7.1<br>Breeze: by Cloudways – 2.2.1<br>Custom Taxonomy Order: by Marcel Pol – 4.0.2<br>Event Schedule Manager: by The Events Calendar – 1.2.1<br>Event Tickets Plus: by The Events Calendar – 6.1.2<br>Event Tickets: by The Events Calendar – 5.18.0.1<br>The Events Calendar Pro: by The Events Calendar – 7.3.1<br>Gravity Forms: by Gravity Forms – 2.9.2<br>Gravity Perks: by Gravity Wiz – 2.3.14<br>Gravity SMTP: by Gravity Forms – 1.6.1<br>MainWP Child: by MainWP – 5.3.3<br>Redirection: by John Godley – 5.5.1<br>Role Based Pricing for WooCommerce: by Addify – 2.2.0<br>The Events Calendar: Filter Bar: by The Events Calendar – 5.5.8<br>The Events Calendar: by The Events Calendar – 6.9.0<br>User Role Editor: by Vladimir Garagulya – 4.64.4<br>User Switching: by John Blackbourn – 1.9.1<br>Wicket Account Centre: by Wicket Inc. – 1.5.105<br>Wicket Base: by Wicket Inc. – 2.0.61<br>Wicket - Memberships: by Wicket Inc. – 1.0.78<br>WooCommerce Stripe Gateway: by Stripe – 9.1.1<br>PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.9.6<br>PDF Invoices & Packing Slips for WooCommerce - Professional: by WP Overnight – 2.15.12<br>WooCommerce Subscriptions: by WooCommerce – 7.1.0<br>WooCommerce: by Automattic – 9.6.0<br>WP Cassify: by Alain-Aymerick FRANCOIS – 2.3.5<br>WP Private Content Plus: by Rakhitha Nimesh – 3.6.2<br><br>### Inactive Plugins (0) ###<br><br><br>### Dropin Plugins () ###<br><br>advanced-cache.php: advanced-cache.php<br><br>### Must Use Plugins (4) ###<br><br>Bedrock Autoloader: by Roots – 1.0.0<br>Disallow Indexing: by Roots – 1.0.0<br>filter-debug-logs.php: by  –<br>Register Theme Directory: by Roots – 1.0.0<br><br>### Settings ###<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: CAD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>subscription (subscription)<br>variable (variable)<br>variable subscription (variable-subscription)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: –<br><br>### Logging ###<br><br>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 73 KB<br><br>### WC Pages ###<br><br>Shop base: #40 - /shop/<br>Cart: #41 - /cart/ -  Contains the [woocommerce_cart] shortcode<br>Checkout: #42 - /checkout/ -  Contains the [woocommerce_checkout] shortcode<br>My account: #43 - /wc-account/<br>Terms and conditions: ❌ Page not set<br><br>### Theme ###<br><br>Name: Wicket Child<br>Version: 1.0<br>Author URL: <br>Child Theme: ✔<br>Parent Theme Name: Wicket<br>Parent Theme Version: 1.0.12<br>Parent Theme Author URL: <br>Theme type: Classic theme<br>WooCommerce Support: ❌ Not declared<br><br>### Templates ###<br><br>Overrides: wicket-child/woocommerce/cart/cart-empty.php<br>wicket-wp-theme/woocommerce/cart/cart.php<br>wicket-wp-theme/woocommerce/cart/proceed-to-checkout-button.php<br>wicket-wp-theme/woocommerce/checkout/form-checkout.php version 3.5.0 is out of date. The core version is 9.4.0<br>wicket-wp-theme/woocommerce/checkout/thankyou.php<br>wicket-wp-theme/woocommerce/content-single-product.php<br>wicket-wp-theme/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The core version is 9.2.0<br>wicket-wp-theme/woocommerce/myaccount/my-account.php<br>wicket-child/woocommerce/myaccount/orders.php version 9.2.0 is out of date. The core version is 9.5.0<br>wicket-wp-theme/woocommerce/single-product/product-image.php version 7.8.0 is out of date. The core version is 9.0.0<br>wicket-wp-theme/woocommerce/single-product.php<br><br>Outdated Templates: ❌<br>					<br>					<br>						Learn how to update					 |<br>					<br>						<br>					<br>					<br>						Clear system status theme info cache<br><br>### Subscriptions ###<br><br>WCS_DEBUG: ✔ No<br>Subscriptions Mode: ✔ Live<br>Subscriptions Live URL: https://pao.ca/wp<br>Subscriptions-core Library Version: 7.9.0<br>Subscription Statuses: –<br>WooCommerce Account Connected: ❌ No<br>Report Cache Enabled: ✔ Yes<br>Cache Update Failures: ✔ 0 failure<br><br>### Store Setup ###<br><br>Country / State: Canada — Ontario<br><br>### Subscriptions by Payment Gateway ###<br><br><br>### Payment Gateway Support ###<br><br>Stripe: products<br>refunds<br>tokenization<br>add_payment_method<br>subscriptions<br>subscription_cancellation<br>subscription_suspension<br>subscription_reactivation<br>subscription_amount_changes<br>subscription_date_changes<br>subscription_payment_method_change<br>subscription_payment_method_change_customer<br>subscription_payment_method_change_admin<br>multiple_subscriptions<br><br><br>### Admin ###<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br>add-to-cart-with-options-stepper-layout<br>blockified-add-to-cart<br><br>Daily Cron: ✔ Next scheduled: 2025-01-24 12:00:59 -05:00<br>Options: ✔<br>Notes: 140<br>Onboarding: skipped<br><br>### Action Scheduler ###<br><br>Complete: 78,756<br>Oldest: 2024-12-23 07:46:04 -0500<br>Newest: 2025-01-23 07:45:08 -0500<br><br>Failed: 55<br>Oldest: 2023-02-23 08:10:25 -0500<br>Newest: 2024-08-06 12:48:40 -0400<br><br>Pending: 16<br>Oldest: 2025-01-23 07:47:08 -0500<br>Newest: 2025-02-05 08:05:08 -0500<br><br><br>### Status report information ###<br><br>Generated at: 2025-01-23 07:45:12 -05:00<br>
    Reynier (a11n)

    (@reynierc)

    1 year, 4 months ago

    Hi @rferguson10

    Thanks for sharing the system status report and the screenshot of the error.

    From the error details, it looks like the issue is with the WC_Brands class. The code is expecting text (a string) but is getting a simple true or false value (a boolean) instead.

    Commonly, this issues are caused by outdated themes, plugins, or custom code. As initial troubleshooting, I would suggest the following:

    1. Update Everything (backup your site first): Make sure all plugins and theme (Wicket) are on their latest versions. Updates often fix these types of problems. I specifically noticed that your theme has outdated template files.
    2. Check for Custom Code: If you’ve added any custom code related to brands, ensure it’s sending the right type of information (text) where needed.

    Let us know how it goes.

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