Hello @ypadron,
Thank you for using our plugin.
It seems that for some reason the database entry that the wizard has run is not being saved. Since you’ve already tried to run the wizard several times, can you please check if there is a row with the option_name wsal-wsal-setup-complete in the wp_wsal_options table?
If yes, please can you tell us what is the option_value set to?
If there isn’t such a row please create one: wsal-wsal-setup-complete and the option_value should be yes. This should stop the wizard from looping.
Looking forward to hearing from you.
Hi @robert681 thanks for you reply, but the wp_wsal_options table isn´t created. And my DB user has all the permissions. I did the same in another site and works fine.
Do you have another idea?
The plugin creates and uses three tables to work on a website:
- wp_wsal_occurences
- wp_wsal_metadata
- wp_wsal_options
The first two are used to store the activity log data and the last one is used to store the plugin settings, as explained in this plugin database documentation.
Are any of the above tables in your WordPress database?
No, none of those tables are created. What could it be?
99% the issue is related to database privileges. The database user has access to read / write data in the database but does not have privileges to change the database structure and create new tables. To fix this I recommend you to:
1) Disable the plugin.
2) Update the user database privileges to be able to create tables etc.
3) Activate the plugin. Now the tables should be created.
4) At this stage the plugin will only read / write data so you can revert back the changes.
In the meantime we will create a check from our end in the plugin to handle such scenario better – we should have some sort of alert for users like you that helps you solve the problem.
@ypadron can you please let us know if the above works for you?
Thank you.
Robert, I did what you told me and now it’s working. Thanks a lot for your collab.
Glad it worked @ypadron. In the next update we will have a fix for this so we can handle it better.
If you like the plugin would appreciate if you spare a minute to rate it.
Thanks for using the plugin and do not hesitate to ask should you have any further queries.
