WP-Staging affects live site automatically

  • Resolved marcelomosquera

    (@marcelomosquera)


    2 years, 1 month ago

    I installed the wp-staging plug-in and cloned my live site. However, I noticed that when I make any modification on staging it’s changed automatically to the live site without doing any push to prod. Beyond that when I open the staging site I can not see the orange bar that indicates you’re in the stage environment.

    I don’t understand why is this happening. Anyone could tell me how can I solve this issue?

    *My plug-in is not pro.

    I appreciate your help on this subject.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor fayyazfayzi

    (@fayyazfayzi)

    2 years, 1 month ago

    Hi @marcelomosquera,

    The staging site uses a different directory and database tables. Therefore, it can’t affect the production/live site.

    I see the staging https://blog.viatripviagens.com.br/blog/ is publicly available, and the WP Staging plugin is not active on it. As a result, you don’t see the orange bar. Additionally, you probably didn’t check the URL before making changes on the production/live site.

    Please reactivate the WP Staging plugin on the staging site, then you won’t face any issues.

    If the issue persists, fill out this form to open a free support ticket. Please include the system information and debug logs for a better resolution.

    Cheers,
    Fayyaz

    Thread Starter marcelomosquera

    (@marcelomosquera)

    2 years, 1 month ago

    Hi, Mr. Fayyaz, thank you for your assistance,

    However, as you can see on the screenshot, the WP-Staging is actived.

    I also reinstalled the plug-in to check its funcionality, but no success. I mean, simply the wp-staging really does affect the live site. It shouldn’t happen.

    Each modofication you do through staging environment, it replies to prod.

    Follow the step-by-step I used to start using the wp-staging:

    1. I installed the latest version (3.5.0) of wp-staging
    2. I actived it
    3. Then I started cloning the site
    4. After complete cloning the site, when I access the staging site, I don’t see the orange bar, and all modification on staging is did automaticaly on live site. I don’t understand why it’s happening.

    If you could help me, I appreciate that!

    Thanks in advance!

    Plugin Author Rene Hermenau

    (@renehermi)

    2 years ago

    Hello @marcelomosquera

    I am sorry but your last reply slipped through and we were not notified about it.

    If the issue persists, fill out this form to open a support ticket. You are eligible to use the pro contact form on our website as we can help you via the contact form better.
    Please also include the system information and debug logs for a better resolution. You can use the CONTACT US button, too. It can send us your system information via email.

    All the best
    René

    Thread Starter marcelomosquera

    (@marcelomosquera)

    2 years ago

    No worries, Mr. Hermenau.

    Thank you for advising.

    I opened a support ticket about this issue.

    I hope to get a solution on this subject.

    Thank’s in advance.

Viewing 4 replies - 1 through 4 (of 4 total)

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