wp staging issue

  • Resolved agated

    (@agated)


    2 years ago

    Good morning,

    After updating Elementor Builder, I encountered a critical error on my WordPress site. I disabled all extensions but the problem persists. In addition I can no longer install new extensions because WordPress apparently no longer has access to the extension directories. There is also the WP Staging plugin which no longer works correctly and I can no longer even access my backups.

    Here are the error details in the error log:

    [Warning: require_once(/homepages/36/d934651530/htdocs/clickandbuilds/LusoPicTours102162/staging-lusopict/wp-content/plugins/header-footer-elementor/vendor/autoload.php): Failed to open stream: No such file or directory in /homepages/36/d934651530/htdocs/clickandbuilds/LusoPicTours102162/staging-lusopict/wp-content/plugins/header-footer-elementor/header-footer-elementor.php on line 32

    Fatal error: Uncaught Error: Failed opening required ‘/homepages/36/d934651530/htdocs/clickandbuilds/LusoPicTours102162/staging-lusopict/wp-content/plugins/header-footer-elementor/vendor/autoload.php’ (include_path=’.:/usr/lib/php8.0′) in /homepages/36/d934651530/htdocs/clickandbuilds/LusoPicTours102162/staging-lusopict/wp-content/plugins/header-footer-elementor/header-footer-elementor.php:32 Stack trace: #0 /homepages/36/d934651530/htdocs/clickandbuilds/LusoPicTours102162/staging-lusopict/wp-settings.php(517): include_once() #1 /homepages/36/d934651530/htdocs/clickandbuilds/LusoPicTours102162/staging-lusopict/wp-config.php(119): require_once(‘/homepages/36/d…’) #2 /homepages/36/d934651530/htdocs/clickandbuilds/LusoPicTours102162/staging-lusopict/wp-load.php(50): require_once(‘/homepages/36/d…’) #3 /homepages/36/d934651530/htdocs/clickandbuilds/LusoPicTours102162/staging-lusopict/wp-blog-header.php(13): require_once(‘/homepages/36/d…’) #4 /homepages/36/d934651530/htdocs/clickandbuilds/LusoPicTours102162/staging-lusopict/index.php(17): require(‘/homepages/36/d…’) #5 {main} thrown in /homepages/36/d934651530/htdocs/clickandbuilds/LusoPicTours102162/staging-lusopict/wp-content/plugins/header-footer-elementor/header-footer-elementor.php on line 32]

    Can you help me resolve this issue?

    Thank you in advance for your assistance.

    Sincerely,

    Agate Duvivier (Intern)

    LusoPicTours.com

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Rene Hermenau

    (@renehermi)

    2 years ago

    Hello Agate,

    please rename or delete the folder ./staging-lusopict/wp-content/plugins/header-footer-elementor/ to disable this plugin by using FTP or a file manager installed on your production site.

    Then the staging site should be back.

    Please let me know if this solves the problem.

    Please also note, this is a problem created by elementor and not by WP Staging:-)

    Optionally you can create a new staging site. Download the backup files from the folder ./staging-lusopict/wp-content/uploads/wp-staging/backups and then upload the backup file to the new staging site and restore it.

    But the first solution should work, too.

    All the best and good luck.
    René

    Thread Starter agated

    (@agated)

    2 years ago

    Is there no way to recover via a backup link what was done to transfer it to a new staging site ?

    I don’t have access to ftp files…

    • This reply was modified 2 years ago by agated.
    Plugin Contributor alaasalama

    (@alaasalama)

    2 years ago

    @agated You can install any File Manager plugin on the live site, then you should be able to access the backups of the staging site via the same path mentioned above.

Viewing 3 replies - 1 through 3 (of 3 total)

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