WP Statistics Notice is persistent

Hello Joerg,

Thank you for your message and your suggestion about updating the documentation.
We have updated the documentation to include the LiteSpeed Cache settings as requested.

To disable the notice permanently, please follow these steps:
Go to LiteSpeed Cache > Page Optimization, then open the Tuning tab.
In the JS Excludes field, add this line:
/wp-content/plugins/wp-statistics/assets/js/tracker.js

After adding this, the message should no longer appear when you load new pages in the backend.

If you have any further questions, feel free to ask.

Best regards,
Mehmet

Hi Joerg,

Thank you for your message and for the detailed follow-up.

You’re absolutely right, this notice should disappear after dismissing it and excluding the mentioned file from your cache settings.

The fact that it keeps reappearing, even after confirming the exclusion and clicking the “X”, is not expected behavior.
This might indicate an issue with how admin notices are being handled in your site’s setup.

In some cases, WordPress may fail to store the dismissal properly in the database, which prevents the notice from staying hidden.

If possible, please check whether there are any PHP error messages or warnings in your site’s logs that might be related to this.
That can help us better understand what’s happening behind the scenes.

We appreciate your patience, and we’re here to help get this resolved as smoothly as possible.

Best regards,
Mehmet

Hi Joerg,

Thank you for your follow-up.

Please navigate to:
Statistics > Settings > Display Options
Then enable the option:
“Disable Inactive Essential Feature Notices.”

This will help suppress the related notices.

Additionally, if you’re looking for any stored data regarding these notices in the database,
they are saved under the option name:
wp_statistics_notifications
in the wp_options table.

Let me know if you need any further assistance.

Best regards,

Hi Joerg,

Thank you for your reply,

The correct database option that stores dismissed messages is:

wp_statistics_dismissed_notices

This field keeps a list of which admin notices have been hidden.
For example, it might look like this:

a:2:{i:0;s:22:"cloudflare_geolocation";i:1;s:20:"share_anonymous_data";}

Each item is the ID of a message that was dismissed.

If the cache notice is still showing up, it’s possible that its ID is not listed there.
To fix it, you can:

1. Go to your database (via phpMyAdmin or a database plugin).
2. Find the wp_statistics_dismissed_notices row in the wp_options table.
3. Edit the value and make sure the notice ID is included.

Best regards,
Mehmet

Hi Joerg,

Thank you for your kind message and valuable feedback.

The ID of the message you mentioned is:
wordpressobjectcache_cache_plugin_detected

For example, if I remove this value from the wp_statistics_dismissed_notices option:
a:1:{i:0;s:42:"wordpressobjectcache_cache_plugin_detected";}
the notice will appear again.

We appreciate you bringing this up, and I want to assure you that we’re currently working on improving this behavior in a future update.

Thanks again for your support and for using our plugin!

Best regards,
Mehmet