• Resolved Robert Poth

    (@rpweb777)


    The issue described below has, for the time being, been resolved. The information provided here is just intended to help in identifying the causes in case it should reappear.

    Issue: Starting at the latest with WP Statistics 14.0 (older versions not tested), German quotation marks were not displayed at all. This problem was mentioned by some other users here previously whithout the issue beeing resolved. It was suggested that for some reason the plugin interfered with the WordPress function wptexturize.

    This problem disappeared with WP Statistics version 14.11; German quotation marks are now displayed correctly.

    • This topic was modified 1 year, 6 months ago by Robert Poth.
Viewing 10 replies - 1 through 10 (of 10 total)
  • Hi @rpweb777,

    Thank you for opening the thread!

    We are glad to hear that the issue has been resolved. However, we would greatly appreciate it if you could share screenshots of the issue with us so we can investigate it further.

    Looking forward to your response!

    Regards,
    Matthew

    Thread Starter Robert Poth

    (@rpweb777)

    Hi Matthew,

    I don’t understand how “screenshots” (of wrong quotation marks?) could help in this case.

    The difference between German and English quotation marks is e.g. explained here:.

    https://deutsch.lingolia.com/en/writing/quotation-marks

    Once WP Statistics (starting with version 14.0 up to 14.10) was activated, German quotation marks were replaced by English quotation marks.

    Code for German quotation marks (wp-includes/html-api/class-wp-html-decoder.php)

    0x201A, // 0x82 -> SINGLE LOW-9 QUOTATION MARK (‚).
    0x2019, // 0x92 -> RIGHT SINGLE QUOTATION MARK (’).

    0x201E, // 0x84 -> DOUBLE LOW-9 QUOTATION MARK („).
    0x201D, // 0x94 -> RIGHT DOUBLE QUOTATION MARK (”).

    Same with different WordPress versions and at least four different themes. Same with a bilingual WordPress site I’m developing where you can switch between English and German versions and the quotation marks change accordingly – but not with the mentioned versions of WP Statistics.

    Once these versions of WP Statistics were deactivated, the problem disappeared.

    If the problem is an interference with the function wptexturize (in includes/formatting.php) then a guess would be that it’s somehow related to how the language is determined.

    Dear @rpweb777,

    Please accept my apologies if my initial request was unclear.

    To clarify, could you kindly let us know exactly where this issue occurs? Are the quotation marks being replaced in the content of your posts/pages, or are they from strings in the admin area? A screenshot would greatly help us understand the situation better.

    Additionally, please note that we have not been able to reproduce the issue with WP Statistics (tested with version 14.0, 14.9, and 14.10) and WordPress version 6.6.2. For your reference, here are the screenshots: https://i.vgy.me/lun3rN.png -> https://i.vgy.me/oKUJSD.png.

    Thank you for your cooperation!

    Regards,
    Matthew

    Thread Starter Robert Poth

    (@rpweb777)

    Hi Matthew,

    the problem appears in published content (pages, posts etc.). I made two screenshots, one with version 14.10 (wrong) and one with 14.11 (correct), but these are from an installation on localhost. To provide an URL of those images (which seems to be required here) I would have to upload them somewhere. You can spare me this effort if you just believe what I say.

    Dear @rpweb777,

    Thank you for clarifying where the issue occurs.

    Please rest assured we’ll continue working to replicate the issue and investigate the cause.

    If you’d like to share screenshots, you can use free image-sharing services such as https://imgbb.com/, https://imgur.com/, or https://vgy.me/.

    Thank you!

    Regards,
    Matthew

    Thread Starter Robert Poth

    (@rpweb777)

    Hi Matthew,

    if you cannot reproduce the issue, then you probably just pasted German text with German quotation marks. That’s not the problem. They will be okay.

    The problem is what happens when you type German text with “quotation marks” in the WordPress editor and save it. These quotation marks will always be the wrong ones (like those in the previous sentence) even in the visual editor (classic). They are replaced by WordPress with German quotation marks only in the published version (post/page), not in the editor. And that’s how it should be.

    But not with WP statistics versions prior to 14.11 activated.

    I provided two screen shots at one of my websites. https://upcycling.rpoth.at/wp-content/uploads/quotation_marks_wpstats-14-10.jpg and https://upcycling.rpoth.at/wp-content/uploads/quotation_marks_wpstats-14-11.jpg I hope they are accessible.

    Dear @rpweb777,

    Thank you for providing the details!

    Our team has been notified and will continue investigating the issue.

    Regards,
    Matthew

    Dear @rpweb777,

    Could you please check if “Views in Single Contents” option is enabled?

    You can find it under Statistics > Settings > Display Options > Frontend Display in your WordPress admin area. Please check this image as a reference: https://i.vgy.me/CW0dmp.png.

    Regards,
    Matthew

    Thread Starter Robert Poth

    (@rpweb777)

    Hi Matthew,

    up to now, this option was never enabled.

    Enabling it (with Version 14.10) doesn’t make any difference. The German quotation marks are still wrong.

    Same with Version 14.11.3: German quotation marks are correct, regardless of the option being enabled or not.

    Dear @rpweb777,

    We will mark this thread as “resolved” since, as you mentioned, the issue does not appear to be happening using the latest version of WP Statistics. Additionally, we have been unable to replicate the issue on our end.

    If the issue happens again in the future or if you have any further questions, please feel free to reopen the thread or create a new one.

    Thank you!

    Regards,
    Matthew

Viewing 10 replies - 1 through 10 (of 10 total)

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