wp stats error message – cannot get plug-in to work

  • deborah mitchell

    (@deborah_mitchell)


    15 years, 11 months ago

    Help! I’m so frustrated! I cannot get my WP stats plug-in to work. It was working when my blog was hosted on wordpress.com, but since I’ve copied everything over to a new host, I cannot get my stats working. I tried adding the code to the theme header. This is the message I get: “You do not have sufficient permissions to access this page.”
    I get this message when folllowing instruction #4 in the bar on the right-hand side of the page (I copied the text below). Does anyone have a clue?

    Instructions: How to get the plugin to work
    1.Install the WordPress.com stats plugin for tracking your stats.
    2.Create or login to your account at WordPress.com
    3.Get the api key: you can find your api key on the wordpress.com user settings page
    4.Enter api key on the wordpress.com stats plugin settings page: here
    5.Enter your wordpress.com username and password in the wp-stats-dashboard settings above
    You’re all set

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    15 years, 11 months ago

    You should be entering the API key into the plugin’s settings page, not your theme header.

    Thread Starter deborah mitchell

    (@deborah_mitchell)

    15 years, 11 months ago

    Yep. Tried that as well. Doesn’t work. AGH!

    Thread Starter deborah mitchell

    (@deborah_mitchell)

    15 years, 11 months ago

    Sorry Macmanx. Let me clarify. When I said, “I tried adding the code to the theme header,” I was referring to this fix in an earlier wordpress forum here:

    http://ww.wp.xz.cn/support/topic/412635

    “I have just upgraded to WordPress 3.0, now I am getting
    the message “you do not have sufficient permissions to access this
    page” when I try to access the akismet stats and the WordPress.com
    stats. I upgraded using subversion, so didn’t change my database
    prefix. I checked my theme footer to make sure <?php wp_footer
    (); ? > was present and it was. I’ve trawled through Google for
    over 3 hours but have got nowhere.

    Does anyone have any idea what the problem is….”

Viewing 3 replies - 1 through 3 (of 3 total)

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