WP stats error

  • Resolved pcrespi

    (@pcrespi)


    3 years, 4 months ago

    Hi all,

    since one/two months (don’t remember exactly) I’m getting strange behaviour with my stats.

    Looking to them from wordpress mobile app, or within wordpress.com site, I see “#xxx not found” (with xxx=number) close to nb of visits:

    BUT….. if I look statistics “from within wp-admin page” (please forgive me, I’m not wordpress expert) I correctly see page titles:

    What’s broken here ? Could anybody help please ?

    Thank you

    Paolo

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support lastsplash (a11n)

    (@lastsplash)

    3 years, 4 months ago

    Hi @pcrespi –

    Could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks!

    Thread Starter pcrespi

    (@pcrespi)

    3 years, 4 months ago

    I’ve done it in private. Many thanks

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    3 years, 4 months ago

    You are welcome.

    Since we are handling this via email, I am going to mark this thread as resolved.

    minhaz2078

    (@minhaz2078)

    3 years, 4 months ago

    I’m also getting WP stats issue.

    minhaz2078

    (@minhaz2078)

    3 years, 4 months ago

    “We were unable to get your stats just now. Please reload this page to try again.” I’m getting this message repeatedly. Any help is highly appreciated! TIA.

    Daniel

    (@ihenetudan)

    3 years, 4 months ago

    Hi @minhaz2078,

    Could you please start your own thread, as per the Forum Welcome guide?

    The Stats issue for your site may or may not be the same as the OP’s experience. In any case, please start a new thread or contact us via this contact form and mention this thread if you’d rather share your site URL with us privately.

    Thank you!

    Thread Starter pcrespi

    (@pcrespi)

    3 years, 4 months ago

    To let anyone know: I’ve used contact form and no response after more than 1 week…..

    This way it is useless.

    Plugin Support Animesh Gaurav

    (@bizanimesh)

    3 years, 3 months ago

    Hey @pcrespi – I’d like to start by apologizing for not getting back to you before. Unfortunately, we have received an unusual amount of requests, which is delaying our response time, and we generally answer in the order received. I would like to assure you that this is not a common occurrence and we are doing our best to get up-to-date. I sincerely appreciate your patience.

    I have replied to you via email and we are checking on the source of the issue. We will get back to you via email once we have an update. 🙂

Viewing 8 replies - 1 through 8 (of 8 total)

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