• Resolved joseantoniodeluis

    (@joseantoniodeluis)


    Hi

    I have used WP User Import addon in order to import Users (suscribers) from the WordPress to the WP Simple Membership Plugin.

    I guess something has gone wrong because I have tried to login 4-5 different suscribers using their username and pword and I always get the same message: Invalid pword.

    Is it possible something has been wrong in the import process?
    I mean, there is the same number of WordPress Users and WP Membership Members: 213. I can see they have the same username, email… But the password does not work.

    Thanks in advance.
    Jose Antonio de Luis

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    I guess something has gone wrong because I have tried to login 4-5 different suscribers using their username and pword and I always get the same message: Invalid pword.

    Are you referring to the following documentation? If you are, did you also import the password or did you set a default password for all imported users?

    Regards

    Thread Starter joseantoniodeluis

    (@joseantoniodeluis)

    Hi

    No, actually I have use this addon: https://simple-membership-plugin.com/import-existing-wordpress-users-simple-membership-plugin/

    in order to impor WordPress Users to Simple Membership

    Thanks again

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, can you carry out the following test. Create a new WP User, make sure this test user does not exist any where in your site. Then import that user using the above plugin/addon into the members area. Then try to login as the user you just imported using Simple Membership login form.

    Let me know what happens.

    Thank you

    Thread Starter joseantoniodeluis

    (@joseantoniodeluis)

    Hi

    OK, I have carried out this test: it works.

    So sorry, I think maybe it is working but some users have changed their pwords.

    You’ll see: I import users and content from Joomla to WordPress using FG Joomla to WordPress. Then, I import WordPress Suscribers to Simple Membership using https://simple-membership-plugin.com/import-existing-wordpress-users-simple-membership-plugin/

    I guess I found 4 or 5 users whose pwords didn’t work and I though Simple Membershid didn’t work… but I have tried with another user and it is OK.

    Thank you so much, sorry for the time I made you waste

    Plugin Support mbrsolution

    (@mbrsolution)

    No problem ;). I am happy to know that it is working for you.

    I will mark this support thread as resolved.

    Enjoy the plugin.

    Kind regards

Viewing 5 replies - 1 through 5 (of 5 total)

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