WP_Member registration

  • Resolved Admin

    (@freightclub)


    8 years, 9 months ago

    The registration form is not working. However, members continue to login and work. Need some help to check why is registration form not working.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Admin

    (@freightclub)

    8 years, 9 months ago

    https://freightclub.in/register/

    This page is not working. Can you suggest a fix.

    Plugin Author Chad Butler

    (@cbutlerjr)

    8 years, 9 months ago

    What isn’t working about it? Could you describe the problem you’re having? Unfortunately “not working” is rather broad and doesn’t give me enough information on where to direct you.

    Thread Starter Admin

    (@freightclub)

    8 years, 9 months ago

    Hi,

    Check this page https://freightclub.in/2017/08/11/gst-returns-control-sheet/
    When a new user tries to register, a dialog text used to appear “Congratulations! Your registration was successful.<br /><br />You may now log in using the password that was emailed to you.”

    But now, the registration form seems to be not working properly. There is no dialog after clicking submit button and no user is registered.

    The short code in “register” page is
    [wpmem_form register]
    This displays when logged in
    [/wpmem_form]

    It used to work a month ago, don’t know why it stopped working.
    Please help.

    • This reply was modified 8 years, 9 months ago by Admin.
    Plugin Author Chad Butler

    (@cbutlerjr)

    8 years, 9 months ago

    I took a look at your form. In addition to what you described (no success message and no user inserted), it does not display an error state (such as a field not being submitted), and when going back in the browser, the field state is cleared.

    This suggests that you have some over-aggressive caching. That could be a plugin or server-side (such as Varnish). That would be what I’d suggest looking into.

Viewing 4 replies - 1 through 4 (of 4 total)

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