wp_mint_wc_customers table missing error persists

  • Resolved bosseerr

    (@bosseerr)


    9 months, 1 week ago

    Hello Mail Mint Support,

    I’m experiencing persistent database errors related to Mail Mint:

    WordPress database error Table 'application12429.wp_mint_wc_customers' doesn't exist for query SELECT * FROM wp_mint_wc_customers ...

    Details:

    • The error occurs when updating WooCommerce orders and during email preview.
    • I have disabled the Mail Mint plugin, but the errors continue.
    • There are no MU-plugins related to Mail Mint; the only active MU-plugin is Redis.
    • The theme’s functions.php does not reference Mail Mint.
    • WooCommerce email templates may have been created previously by Mail Mint.

    I would like guidance on:

    1. How to fully remove or disable any leftover Mail Mint hooks that are still trying to query the missing table.
    2. Whether there is a safe way to rebuild the wp_mint_wc_customers table if needed.
    3. Any recommended steps to stop these persistent errors without affecting WooCommerce order management.

    Thank you for your support!

Viewing 1 replies (of 1 total)
  • Plugin Support Sakibul Hasan

    (@sakibul074)

    9 months, 1 week ago

    Hi @bosseerr ,

    Thanks for your response and for bringing this to our attention!

    This database error occurs because Mail Mint expects a table called wp_mint_wc_customers. If this table wasn’t created, the error appears. This usually happens when Mail Mint is installed before WooCommerce.

    In this case, please try:

    Deactivate both Mail Mint and WooCommerce. Reactivate WooCommerce first, then Mail Mint.

      If that doesn’t resolve the issue, the table will need to be created manually.

      If you’re not comfortable doing that yourself, you can reach out to our support team at [email protected], and they’ll assist you immediately — on how to manually create the wp_mint_wc_customers table.

      Thanks!

    Viewing 1 replies (of 1 total)

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