WPConsent Cookie Settings not working

  • Resolved makexander

    (@makexander)


    1 year, 2 months ago

    Hi,

    I have a very strange problem with the WPConsent Plugin. One Problem/Bug is about the preferences page and found in two places but they might be related. Another one is about the scanner. (I currently use chrome on windows)

    When presented the Cookiebanner for the first time you get presented the option “preference” by default. But when clicking on it a larger window appears and looks alright, but vanishes after about half a second, because the site reloads. This is not exclusive to chrome on windows, I also found it on Safari on iPadOS and Opera on Android.

    Additionally, the scanner does not detect cookies set by a youtube player plugin which also runs on my WordPress. (I looked at the “Chrome DevTools” under “Application” and “Cookies”.

    I also didn’t manage to get the plugin to block the youtube cookies by listing adding them manually in the settings.

    Further Information: I run WP version 6.7.2-de_DE (german version), and the youtube plugin is called “Smart Slider 3”.

    • This topic was modified 1 year, 2 months ago by makexander.
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  • Thread Starter makexander

    (@makexander)

    1 year, 2 months ago

    Additionally I noticed that the site doesn’t just get refreshed but you’re redirected to the homepage, just like when trying to click on the x on the cookie banner.

    Plugin Author Mircea Sandu

    (@gripgrip)

    1 year, 2 months ago

    Hi @makexander,

    If the issues are on the site linked in your profile here on ww.wp.xz.cn, I can see that the footer of your site has an anchor tag that is not closed. Specifically in the area with “powered by” the <a href=""> is missing the </a> and that makes everything in the footer act as a link since the browser tries to close the tag. Please edit the footer area and add the closing tag and that will allow you to use the banner as intended without refreshing the page.

    Regarding the YouTube embed in the slider. That’s very hard to detect and block since the slider plugin is dynamically creating the embed when the slide is loaded. From what I can see on this page: https://smartslider.helpscoutdocs.com/article/1745-is-smart-slider-3-gdpr-compliant the Smart Slider 3 does not have a built-in solution for completely blocking YT videos, but you should be able to set it to use the youtube-nocookies domain as explained in their article.
    In that case, you can add the functional cookies from YouTube as essential in WPConsent since they are not used for statistics or marketing according to their documentation here https://support.google.com/youtube/answer/171780?hl=en#zippy=%2Cturn-on-privacy-enhanced-mode

    You can see a list of cookies on this page https://cookielibrary.org/service/youtube/ and use that info to configure the cookies on your site so that they are mentioned in the Cookie Policy.

    • This reply was modified 1 year, 2 months ago by Mircea Sandu. Reason: code formatting
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