wpDataTable Settings field not opening

  • Resolved Renji

    (@renji)


    5 years, 3 months ago

    Hi, I was using wpDataTables for a couple of tables on my site, and all of a sudden today the Settings and the table settings fields are not opening. It’s as in this image: https://imgur.com/a/HlgSRcG

    It’s the same when I try to create a new table as well. I am not getting any of the field to enter data.

    I tried deactiving and activating the plugin, and also reinstalled it once.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wpDataTables

    (@wpdatatables)

    5 years, 3 months ago

    Hi renji,

    Sorry for the inconvenience,

    Unfortunately, issues like conflicts with third party plugins or themes are always possible due to the nature of WP.

    Can you try to deactivate plugins one by one and check is there a conflict with some of them?

    If that not helps can you try to change your theme and see is there a conflict with your theme?

    If that also not help can you please open a new private Pre-purchase ticket on our support platform where you will provide us temporary WP-LOGIN credentials(administrator role so we can access our plugin) so we can access it and check out what is going on? On this public forum is not recommended to share WP_Login data because of security reasons.

    Thank you for understanding.

    Best regards.

    Thread Starter Renji

    (@renji)

    5 years, 3 months ago

    Tried deactiving plugins, that solved the issue.

    Thank you for the help.

    Plugin Author wpDataTables

    (@wpdatatables)

    5 years, 3 months ago

    Hi renji,

    You are welcome.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)

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