wpDataTables – Tables & Table Charts

  • rhealoreanou

    (@rhealoreanou)


    4 years, 6 months ago

    When it works, it seems to be good.

    However, a new issue has risen and I’m finding very little to help with this. Finding support for this proved to be difficult too, and this issue, while needing to be resolved in a timely manner probably won’t be as a result.

    wpDataTable will allow us to load in tables but won’t allow us to create a table afterwards, both options standard and excel-like editor aren’t going anywhere. It’s almost like the link to the button itself is broken, rather than an issue overall.

    Being able to upload these tables is imperative to the way we run the website.

    I’ve submitted a form ticket in the past previously about the question’s regarding a plug-in and was left for days before being answered. The customer support here is jack.

Viewing 1 replies (of 1 total)
  • Plugin Author wpDataTables

    (@wpdatatables)

    4 years, 6 months ago

    Hi rhealoreanou,

    Sorry for inconvenience and late response, we have some agents that have contracted Covid-19, so our team is cut in half.

    Those kind of issues are related in most cases with data source that you are using, but we are not sure with out detail investigation.

    Based on your explanation you are using option Importing data source which is feature from premium version of plugin and support for premium version of plugin is not allowed here on this forum.

    Can you pelase contact us over our official support platform and agents will help you out as soon as possible?

    Thank you for understanding.

    Best regards.

Viewing 1 replies (of 1 total)

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