wpforms-mobile-full not working?

  • Resolved jinguru

    (@jinguru)


    6 years, 1 month ago

    Hi – my forms were behaving perfectly well recently on a test site that i have been developing.

    Included in the form are a couple of lines which incorporate two fields, and I was using the combination

    wpforms-one-half wpforms-first wpforms-mobile-full
    wpforms-one-half wpforms-mobile-full

    Which was working v well up until recently when i noticed that these fields no longer became separate lines taking up the full width of the mobile device

    Have tried editing etc, but have no clue why this has changed

    Thanks in advance for any advice!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Ethan Choi

    (@ethanchoi)

    6 years, 1 month ago

    Hi @jinguru,

    When you get the chance, can you share a link to the form on your site?

    Thanks!

    Thread Starter jinguru

    (@jinguru)

    6 years, 1 month ago

    Hi Ethan

    Thanks for getting back to me, and apologies –> yes i was meant to include a link to the test site where i am experiencing the problem.

    The site link is http://34.82.220.27/index.php/contact/

    This was actually done a few weeks back with no problems thanks to the easy-to-follow instructions from WP Forms.

    It’s only when i looked at it again that it was not behaving the way it was supposed to in mobile –> ie the fields were not switching to 100% of the screen width

    Plugin Support Ethan Choi

    (@ethanchoi)

    6 years, 1 month ago

    Hi @jinguru,

    It looks like you might be using the ‘Base styling only’ option in WPForms > Settings. When you get the chance, could you try switching to the ‘Base and form theme styling‘ option to see if it resolves the issue?

    Thanks!

    Thread Starter jinguru

    (@jinguru)

    6 years, 1 month ago

    Thanks Ethan

    That did the trick!

    Appreciate the assistance!

    Thread Starter jinguru

    (@jinguru)

    6 years, 1 month ago

    Actually – i just discovered that since i made the change – if i write an incorrect format for email

    it comes up with the usual “Please Enter a valid email address” message just below
    but breaks the alignment of the field below it (Country of Loan)

    I’m going to try an fiddle around with that – but appreciate any thoughts

    Plugin Support Ethan Choi

    (@ethanchoi)

    6 years ago

    Hi @jinguru,

    Sorry for the late reply!

    It looks like you might have added the custom CSS to your site, and that might have resulted in the issue.

    div.wpforms-container-full .wpforms-form .wpforms-one-half {
    clear: none !important;
}

    When you get the chance, could you check for this custom CSS snippet and remove it to see if it resolves the issue?

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

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