WPForms Not Capturing Data | ww.wp.xz.cn

Resolved grubbrrkmitchel
(@grubbrrkmitchel)

1 year, 3 months ago

I’ve just implemented this plugin and it seems to be picking up UTM data as expected, however after following the steps in the documentation to pass data through WPForms, the entry comes up with Empty. I am using {utm_event_tracker_utm_campaign} but have also tried {utm_event_tracker:utm_campaign} to no avail. Is there something I am doing incorrectly?

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author Repon Hossain
(@reponwp)

1 year, 3 months ago

Hi,

I just checked after reading your message. It is working great on my end after seeing the guidelines I attached for WPForms. I am using the lite version of WPForms. I think you entered this smart tag {utm_event_tracker_utm_campaign} at a default value of the targetted field. Please try again after appending UTM values in the URL https://example.com/?utm_campaign=test+wp+forms&utm_source=google&utm_medium=email. Let me know if you are still seeing problems.

Thanks,
Repon

Thread Starter grubbrrkmitchel
(@grubbrrkmitchel)

1 year, 3 months ago

Looks like the error must have been in the URL formatting. This worked correctly, thank you for the help!

Plugin Author Repon Hossain
(@reponwp)

1 year, 3 months ago

Hi @grubbrrkmitchel ,

If you are happy with the support, please don’t forget to leave a review here https://ww.wp.xz.cn/support/plugin/utm-event-tracker-and-analytics/reviews

Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WPForms Not Capturing Data’ is closed to new replies.

3 replies
2 participants
Last reply from: Repon Hossain
Last activity: 1 year, 3 months ago
Status: resolved