WPForms plugin conflict

  • Resolved ericgrey

    (@ericgrey)


    4 years, 11 months ago

    I’m getting an error between a WPForm and CleanTalk. I cannot whitelist all recipients, as strangers commonly fill the form out. Having it blocked means that I am missing out on business! How can I tell CleanTalk that it’s OK for people to submit this form?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support katereji

    (@katereji)

    4 years, 11 months ago

    Hello.
    If by error you mean blocking requests, we will test the web form and try to understand what caused the issue. Please, give us 1-2 business days.

    Plugin Author alexandergull

    (@alexandergull)

    4 years, 11 months ago

    Hello.

    We can’t reproduce this on standard WPForms.

    Can you tell me what version of WPForms do you use?

    Also, we need to know your personal data, so please contact us via https://cleantalk.org/my/support/open

    Be well.

    Plugin Author alexandergull

    (@alexandergull)

    4 years, 11 months ago

    Also, we made some fixes from the server-side as a temporary solution, it should help to avoid false positives.

    But we still need to investigate this.

    Please, contact us.

Viewing 3 replies - 1 through 3 (of 3 total)

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