Hi there, I’ve just made a test on the plugin, and works great, can you give more information about the problem you’re facing?
Are you on a shared hosting server? Try to contact with your server administrator(open ticket to your host)
Did you try to uninstall & install again the plugin?
There is also an import limit of 512MB => unlimited-extension
I think there must be also a dedicated support if you’ve purchased the plugin.
Here you can find useful informations:
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Hi bhappy,
I am sorry for the inconvenience.
Looks like the file has been renamed from .wpress to .wpress.part.
Could you login using FTP, download the .wpress file that you have exported from wp-content/ai1wm-backups and let me know if that fixes your issue?