Wrapper Link does not work with popups

  • Resolved duckeroo

    (@duckeroo)


    1 year, 10 months ago

    Hi there,

    when using the wrapper link for a popup, the popup doesn’t work.
    In other settings the popup works perfectly fine.

    What am I missing?

    Thank you in advance.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    1 year, 10 months ago

    Hello @duckeroo ,

    Greetings. Extremely sorry for the late response.

    We are aware of this issue and our dev team has fixed the issue already. Here is the dev version: https://d.pr/f/NCe9YZ

    You can check out this reference video on how to upload the dev version and replace it with the previous one: https://d.pr/XpCgsS

    However, please note that the version we are sharing with you is a development version, which may not be stable and could potentially have other issues. We recommend that you test this version thoroughly before using it on your live website.

    Therefore, if you are willing to wait for the released version, we advise you to do so to ensure the best possible user experience on your website.

    Once you have installed and tested the development version of the plugin, please let us know if you encounter any further issues. Our team will be happy to assist you.

    Thank you.

    Thread Starter duckeroo

    (@duckeroo)

    1 year, 10 months ago

    Hi there,

    thank you for your reply. I installed the dev version and it works. But unfortunately, it changes the design of the column.
    What to do?

    Kindest regards,
    duckerooo

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    1 year, 10 months ago

    Hello @duckeroo ,

    Thanks for getting back to me. We are also aware of this issue. Our dev team is working on this to address the issue. Please allow us some time to fix the issue. I will keep you posted on this.

    Good day.

    Thread Starter duckeroo

    (@duckeroo)

    1 year, 10 months ago

    Thank you for your swift reply.

    Could you please tell me how long it will take approximately for the dev team to fix the issue? Are we talking days or weeks?

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    1 year, 10 months ago

    Hello @duckeroo ,

    Greetings.

    They are already working on this. Hopefully, I can give you an update within a couple of days.

    Thank you.

    Thread Starter duckeroo

    (@duckeroo)

    1 year, 10 months ago

    Okay, looking forward to this update. Please let me know once the issue is resolved 😉

    We really need this functionality and use the plugin more or less only because of this functionality.

    Kindest regards

    Thread Starter duckeroo

    (@duckeroo)

    1 year, 9 months ago

    Hey there, are there any news on this update?

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    1 year, 9 months ago

    Hello @duckeroo ,

    I hope you’re doing well.

    Could you please try using this dev version: https://d.pr/f/WKh7MV

    We tested this version to address the issue you reported, but we couldn’t replicate it on our end. If you still encounter any layout issues, could you share some screenshots with us? It would also be helpful if you could provide the .json file for that specific page, so we can further investigate the issue.

    Let me know the updates. Thank you.

    Thread Starter duckeroo

    (@duckeroo)

    1 year, 9 months ago

    It works now, thank you so much 🙂

Viewing 9 replies - 1 through 9 (of 9 total)

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