Writeable Path Issues

  • Resolved KrissieV

    (@krissiev)


    3 years, 2 months ago

    I believe with the addition of the push notifications, the plugin is now trying to write to a js folder – for security reasons our host does not allow the plugin folder to be writeable. This is a common scenario with managed WordPress hosting. We really need a hook so that we can adjust where that file is being written to and loaded from. Typically the uploads folder is writable and many plugins we use default to creating a folder within uploads to write to when needed. If we can at least get a hook to control the path for it that would be helpful. At this point we can’t update the plugin without having to edit it directly to resolve the issue.

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  • Plugin Support alexisbienayme

    (@alexisbienayme)

    3 years, 2 months ago

    Hi @krissiev,

    It seems that there are some permission issues with the folders/files. Due to security reasons, the host does not allow the plugin folder to be writeable, and as a result, with the addition of push notifications, the plugin is trying to write to a js folder which is causing problems. This is a common scenario with managed WordPress hosting. It would be really helpful if there could be a hook to adjust the file path where it is being written to and loaded from. Usually, the uploads folder is writable, and many plugins default to creating a folder within uploads to write to when needed.
    You might need to remove the restrictions through your folder.

    Please let me know if I can help you on this matter.

    Best Regards,

    Alexis

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