Wrong Activity logged

  • Resolved drew

    (@drewdrewchristophercom)


    3 years, 1 month ago

    Hello, Your plugin seems to be logging the incorrect information. After installing it on a Woo Commerce site, I changed the dimensions of a product in the Shipping tab. Your plugin logged that I changed the Low stock threshold of the product. I tried this twice with the same issue. It does not appear to be accurate. Kindly advise, thanks.

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  • Plugin Support robertabela

    (@robert681)

    3 years ago

    Thank you for using our plugin Drew.

    I am sorry to read about your issue. I can confirm that in a vanilla install the changes are reported properly, we’ve just retested it to confirm.

    Can you run some tests and let us know the outcome, so we can identify the source of the problem? for example;

    1. Can you try make the same change to another product? Is the same reported?
    2. Can you try and change some other metadata on the product and confirm what is reported? Are they all correct apart from this, or you’ve noticed some other wrong ones?
    3. Do you have any other plugins that can change / update these values, or that you can update these values through?
    4. Could it be that the Low Stock threshold is reported but also the change in dimensions?
    5. Did you do multiple changes at the same time? Can you try making one change at a time and advise?

    The more information we can have about this the better we can understand the context of this issue.

    Looking forward to hearing from you.

Viewing 1 replies (of 1 total)

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