Hello,
This is the support forum for the parent plugin. What you are describing is related to the WooCommerce Payment gateway extension. Please post your request at the appropriate forum and I’ll look at it.
Please also include the following with your request:
1. How did you select a cryptocurrency that has insufficient balance? The payment gateway only presents currencies with sufficient balance as options on checkout.
2. Assuming that your balance has decreased since the checkout page was rendered, was there an order placed? In my tests, if such an edge case occurs, an order is created, but its status is “Pending payment”, so there is no danger of the order being fulfilled. Do you see an order created under “WooCommerce” -> “Orders”, and what is its status?
Please post your reply at https://www.dashed-slug.net/forums/forum/woocommerce-cryptocurrency-payment-gateway-extension-support/
Thank you
with regards,
Alex
thank you. I’ve updated your question on the correct forum.
