Wrong currency showing

  • Resolved rtownweb

    (@rtownweb)


    4 years, 6 months ago

    Hi there!

    So we are running a Black Friday promotion for a client using the Discount Rules for Woocommerce. The client serves both USA & Canada (we are using Multi-currency for Woocommmerce by VillaTheme, which should be compatible). Everything is 15% off.

    So while the plugin works in Canada, there are issues for US customers. On the checkout page, when I switch to the US currency, the price is incorrectly showing in Canadian dollars. For example, it should be USD $249.00 but it’s showing up as USD $299.00 (The label is USD but the price is Canadian).

    Any insight would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • kowsaliya

    (@kowsaliya)

    4 years, 6 months ago

    Hi

    Thanks for reaching out.

    Have you enabled the checkbox for your respective plugin from the compatibility tab :Multi Currency for WooCommerce – By Villatheme?

    If this doesn’t help, Can you please open a support ticket here–> https://www.flycart.org/support with screenshots of rule setup so that we can quickly have a check and assist accordingly?

    Thanks
    Team Flycart

Viewing 1 replies (of 1 total)

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