• Resolved jjnalu

    (@jjnalu)


    Hi there,
    i got issues with some newly added products they don’t show the right data in the feed so i get some error messages for this new products back from the google merchant center please help and give me some advice how this can happened.
    some how the feed does not pull the right data:
    the feed shows like this:
    <item>
    <g:id>sk-tru-inde-144-vin-ro</g:id>
    <title>
    <![CDATA[ FCS M7 Honey Blau All ]]>
    </title>
    <g:google_product_category>
    <![CDATA[
    Sporting Goods > Outdoor Recreation > Skateboarding > Skateboard Parts > Skateboard Trucks
    ]]>
    </g:google_product_category>
    <g:price>42.99</g:price>
    <g:condition>new</g:condition>
    <g:availability>in stock</g:availability>
    <g:adult>no</g:adult>
    <g:identifier_exists>yes</g:identifier_exists>
    </item>
    <item>
    <g:id>sk-tru-inde-144-vin-ro-x</g:id>
    <title>
    <![CDATA[ Rechnung 1232 ]]>
    </title>
    <g:google_product_category>
    <![CDATA[
    Sporting Goods > Outdoor Recreation > Skateboarding > Skateboard Parts > Skateboard Trucks
    ]]>
    </g:google_product_category>
    <g:price>42.99</g:price>
    <g:condition>new</g:condition>
    <g:availability>in stock</g:availability>
    <g:adult>no</g:adult>
    <g:identifier_exists>yes</g:identifier_exists>
    </item>
    </channel>
    </rss>

    so it mixes up some invoices as product title or it even shows the product title of a different product.
    The rest of the product sow just fine.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter jjnalu

    (@jjnalu)

    in addition to the explanation above:
    all my products have a discribtion a picture an URL but the feed does not show these attributes for some of the products and for some it shows? strange isn’t it?

    Thread Starter jjnalu

    (@jjnalu)

    To make it more clear.
    in one Feed are products wich are showing just fine.
    and there are others missing data such as product description, image, product url and on top they are showing the wrong product title.
    But the have in the shop all the same attributes and description etc.

    I hope i could explain myself clear enough.
    Thanks in advance for your help

    Plugin Author AukeJomm

    (@aukejomm)

    Hello @jjnalu,

    Could you share the xml feed url so we can have a look at it?

    Thread Starter jjnalu

    (@jjnalu)

    Sorry me again I deactivated your additional plugin “WooCommerce Product Feed Manager WPML Support” and it seams to solve the issue at least now it shows all the data in the feed.
    For me its just mot clear what it implicates if the plugin isn’t active?
    Hope you can explain that to me.
    Thanks

    Plugin Author AukeJomm

    (@aukejomm)

    Hey @jjnalu

    WPML is only necessary if you are using WPML Multilanguage plugin.
    Are you running a multilanguage webshop?

    Thread Starter jjnalu

    (@jjnalu)

    yes I do

    Thread Starter jjnalu

    (@jjnalu)

    do you still need the xml feed url? the feed works now correctly so won’t show the missing and wrong data anymore

    Plugin Author AukeJomm

    (@aukejomm)

    @jjnalu, please login on your account on our website and download the latest version of the WPML extension (v1.0.7) Assuming you’re running our premium plugin.

    If you are not running the premium plugin please send me an e-mail at [email protected]

    Thread Starter jjnalu

    (@jjnalu)

    Hi Auke,
    I did sent you an e-mail.
    Thanks

    Plugin Author AukeJomm

    (@aukejomm)

    Hello @jjnalu

    I have send you an email with the download.
    Let me know if that has sorted the issue.

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hello @jjnalu,

    Where you able to solve the issue and can we close your ticket?

    Thread Starter jjnalu

    (@jjnalu)

    Thanks Michel for the follow up.
    Yes thanks to Rauke the issue is solved.
    Thanks again for your support.

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Great, no problem.

    Have a nice day.

Viewing 13 replies - 1 through 13 (of 13 total)

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