Wrong discount while for subproducts

  • Resolved Collie-IT, Anne K. Frey

    (@collieit)


    7 months, 3 weeks ago

    Dear support,

    I have following problem:

    We use WPClever Compositeproducts that have a main (play house) and a subproduct (3 x color).

    We have a price discount list for the play houses 1 house 0% discount, 2 houses 3% discount, 4 houses 5% discount.

    The amount of color is irrelevant for the discount.

    Unfurtunatly after the update from July we get for the first house the 5% discount because it will be counted 1+3 = 4 Products.

    What can we do against this problem?

    Best regards

    Collie-IT

Viewing 1 replies (of 1 total)
  • Plugin Support thisisirene

    (@thisisirene)

    7 months, 3 weeks ago

    Good day, @collieit!

    Could you, please, submit the ticket to our help desk with the next information attached:

    1. The screenshot of the cart with the added composite product;
    2. The screenshot of the rule;
    3. Our JSON system report (Pricing rules > Tools > System report > Get system report);
    4. Composite product’s plugin as zip archive.

    Thank you!

Viewing 1 replies (of 1 total)

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