Hey,
Is it showing correctly in the backend? Have you cleared your cache?
Hannah
Hey,
It’s showing everything except the text. And the backend seems fine.
Can you send a screenshot of what you are seeing?
Ben
https://ibb.co/0QjWgy7 – backend.
https://ibb.co/GWzXLL8 – what the customer see.
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This reply was modified 6 years, 12 months ago by
blueroses.
Hey,
There are muitutple email types. For example, There is a processing order, completed order, on hold order email. They are all similar but are sent based on the order status.
This: https://ibb.co/GWzXLL8 is the “processing order email”
and this looks like the invoice email: https://ibb.co/0QjWgy7
Try changing the email type to “processing” and editing that email.
Ben