Wrong email adress

  • Resolved Ruud Baarslag

    (@ruba1956)


    1 year, 2 months ago

    Hello,

    I have a problem that the “m” is cut of from “.com” with this email adress beneath

    The adress is good in WooCommerce and also good transferred to the shipping company.

    But the costumer receives no mail!!!

    Greetings Ruud

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darshana

    (@darshanaw)

    1 year, 2 months ago

    Hi @ruba1956,

    Thank you for reaching out, and I apologize for any inconvenience this has caused!

    First, could you please let us know which mailer you currently have configured? If possible, try configuring a different mailer to see whether the issue persists. You can view all the available mailers here.

    If the issue persists even after changing the mailer, please provide the following information to help us identify any potential issues on your site:

    • The WordPress version you’re currently using.
    • Your WP Mail SMTP version and WooCommerce version.
    • List of any other WooCommerce plugins or add-ons you’re using.
    • Your PHP version and MySQL database version running on your server.

    Once we have more information, I’ll consult with our developers to assist you further in resolving the issue.

    I appreciate your patience in the meantime. Thank you!

    Plugin Support Darshana

    (@darshanaw)

    1 year, 1 month ago

    Hi @ruba1956,

    We haven’t heard from you in a while, so I’m going to go ahead and close out this thread for now. If you’re still having trouble, feel free to respond here at your convenience and we’ll be happy to help.

    Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)

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