wrong facebook website conversion value

  • Resolved nuruddinsadikot

    (@nuruddinsadikot)


    4 years, 10 months ago

    Wrong Facebook website conversion value, my Facebook pixel is tracking purchases count but not tracking purchase value. Showing strange values. Say for example there is 2 purchase of 50 Euro, its showing 23 or any random amount.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support gavinohanlon

    (@gavinohanlon)

    4 years, 10 months ago

    Hi Nuruddinsadikot,

    Thanks for your message. We will be happy to assist.

    Sorry to hear about that.

    Can you go into more details about this issue? When I test Pixel Cat with WooCommerce for example, the Purchase event is showing the correct total value when I purchase 2 different items. EG 1 item $100 + 1 item $5 = Purchase event value: 105

    Is it possible to send us a link to your shop ?

    Looking forward to hearing back from you.

    All the best.

    Plugin Support gavinohanlon

    (@gavinohanlon)

    4 years, 9 months ago

    Hi Nuruddinsadikot,

    I hope you had a good week.

    I am going to mark this as “resolved” but if you have any more issues, feel free to reach out to us again, and we will be happy to assist.

    All the best.

    Thread Starter nuruddinsadikot

    (@nuruddinsadikot)

    4 years, 8 months ago

    its fixed.

Viewing 3 replies - 1 through 3 (of 3 total)

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