wrong height and width parameters on mobile device

  • Resolved khaleds

    (@khaleds)


    8 years, 4 months ago

    open the referred link on mobile devices and you’ll see that the page size is bigger than the device, so it shows a white screen until you scroll up and right to find the contents.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    8 years, 4 months ago

    Hi,

    Please could you remove the Gallery from the Page and see if you still have this problem

    Please feel free to contact us further. We will be happy to assist you and solve any problem.

    Thank you!

    Have a great day!

    Thread Starter khaleds

    (@khaleds)

    8 years, 4 months ago

    I’ve already tried that, the issue only shows up when I add the Gallery..
    In addition, this is another page in the same website:
    https://mtdernegi.org/%D8%A7%D9%84%D8%A3%D8%B9%D8%B6%D8%A7%D8%A1/
    without using Gallery, and it works just fine.

    Regards

    • This reply was modified 8 years, 4 months ago by khaleds. Reason: adding example
    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    8 years, 4 months ago

    Hi,

    Please, note that the reason of the issue is most probably conflict between the plugin.
    If you would like we can go further through the issue. Please contact our support team using the following email address: [email protected]

    Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks. Have a nice day.

Viewing 3 replies - 1 through 3 (of 3 total)

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